ERP Agile Delivery Coach Managing Consultant

A prominent IT Consultancy is seeking ERP Agile Delivery Coaches with expertise in Agile delivery, coaching, and ERP environments. These roles encompass delivering transformational programmes, fostering collaboration, and advocating Agile practices. The client is in search of both Senior Consultants and Managing Consultants.

Permanent role

• Senior Consultant - Up to £70,000 per annum + Additional lucrative benefits
• Managing Consultant - Up to £88,000 per annum + Additional lucrative benefits
• Remote with occasional client visits
• Candidates must be Eligible for SC Clearance

You will become part of our Agile delivery, Scrum, and coaching team. The role encompasses key responsibilities from each of these three disciplines:

Transformation and migration of ERP systems

• Oversee end-to-end delivery of ERP projects/programmes.
• Ensure projects/programmes meet all defined OKRs, project deadlines, and quality standards for deliverables.
• Understand and define transformation goals.
• Improve ways of working.
• Enhance user experience.
• Ensure scalability.

Agile delivery

• Deliver ERP transformation projects/programmes using Agile methodologies.
• Adapt traditional project management practices to fit Agile’s iterative, client-specific needs.
• Lead and manage product delivery using Agile frameworks and techniques.
• Align with Agile values such as individuals and interactions over processes and tools.
• Combine Agile and DevOps practices to streamline development and operations.
• Improve collaboration and efficiency to deliver incremental value.

Delivery management

• Manage the scope of client engagements from assessment to post-migration.
• Ensure project delivery aligns with client expectations and Agile values.
• Coordinate resources and prepare multiple delivery teams for kick-off.
• Ensure effective completion of milestones.
• Emphasise commitment and customer collaboration from Agile values.

Change management

• Develop and execute a change management strategy for the ERP programme.
• Ensure smooth transitions to new systems across all business units.
• Create and implement plans that address the impacts of the ERP transformation.

Team leadership and team empowerment

• Provide leadership and empowerment to multiple cross-functional teams.
• Foster a culture grounded in Agile principles and ways of working.
• Matrix-manage multidisciplinary teams, encouraging transparency, inspection, and adaptation.

Enterprise coaching and driving cultural change

• Design training and coaching programmes that align to the organisation’s strategic objectives.
• Ensure training prepares users for new systems, processes, and ways of working.
• Coach senior management in Agile practices.
• Ensure top-down adoption of best practices and foster transparency, preparing clients for change.

Communication and collaboration

• Assist with internal and external communication.
• Improve transparency and information flow, following the Agile value of customer collaboration.
• Provide exceptional coordination between various stakeholders, including clients, vendors, and internal teams.

Learning and development

• Facilitate learning and development through individual and team coaching.
• Promote a culture of continuous improvement and relentless pursuit of excellence.
• Actively engage in your own learning and development.
• Keep up with industry best practices, emerging trends, and evolving frameworks to bring new insights to the team.
• Contribute to the expertise of our team through business and practice development activities.
• Cultivate a culture that thrives on continuous learning and innovation.

Future trends and innovation

• Consider how the increasing use of cloud-based ERP solutions (e.g. SAP S/4HANA Cloud) affects delivery approaches.
• Leverage AI and automation tools to enhance SAP functionalities and improve decision-making processes.
• Prioritise user-centric design to improve usability and satisfaction with ERP systems.

To be successful in this role you will have:

• Experience applying Agile principles and ways of working in an ERP environment (S/4HANA, ECC, Oracle, O365 etc).
• Good understanding of ERP, functional and/or technical ERP application knowledge (S/4HANA, ECC, Oracle, O365 etc).
• Knowledge of industry trends and their impact on business strategies, ERP strategy and service portfolio.
• Understanding of DevOps and how to apply it in ERP environments.
• Excellent communication skills to connect across multiple teams and stakeholders, including senior leadership.
• Strong leadership and team management skills to motivate and guide diverse teams.
• Familiarity with tools such as Jira, Azure DevOps and Confluence.
• Ability to coach teams and individuals.
• Strong business acumen and experience in driving business transformation.
• The ability to manage services in a dynamic environment.
• Experience with SLAs, OLAs, and contracts in insourced or outsourced environments.

Ideally, you will also have:

• Previous experience with large scale programme migration.
• Test management experience in ERP environments.
• Relevant Agile, IT service management and/or project management certifications.
• Experience in a people or line management role.