At a Glance
- Tasks: Lead transformative initiatives to enhance client experiences and drive innovation.
- Company: Join a global leader in digital and platform services, shaping the future of client account management.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by optimising client services and fostering a culture of innovation.
- Qualifications: Senior leadership experience in project management and strong stakeholder communication skills required.
- Other info: Ideal for self-starters who thrive in dynamic environments and enjoy problem-solving.
The predicted salary is between 43200 - 72000 £ per year.
Transform client experiences as Vice President of Client and Account Services with innovative global solutions. As a Client Account Services (CAS) Vice President in the Digital and Platform Services Team, you will lead multiple transformative initiatives that drive innovation and efficiency across our global operations. As a key player in our organization, you will act as a strategic change manager who makes a significant impact by optimizing client account services and enhancing the client experience through cutting-edge solutions.
Job Responsibilities
- Spearheads reference data transformation projects and supports various strategic initiatives across the project lifecycle.
- Leads research on new projects, implements business process changes, and drives continuous improvement.
- Manages end-to-end delivery of complex projects and programs, collaborating closely with product development, operations, and technology teams.
- Defines requirements and implements scalable processes and solutions that align with our strategic goals.
- Conducts workshops and leads steering committees to foster a culture of innovation and excellence.
- Delivers best-in-class metrics to enhance organizational performance and enable effective decision-making.
- Reviews payment processes and controls to ensure compliance with global standards.
- Seeks opportunities for process optimization and risk mitigation.
- Cultivates and maintains robust relationships with stakeholders, effectively communicating project progress and gathering feedback to ensure stakeholder objectives are met.
- Develops and implements top-tier metrics meticulously crafted to enhance organizational performance and empower informed decision-making.
Required Qualifications, Capabilities, and Skills
- Proven experience in managing complex projects from inception to delivery in a senior leadership capacity.
- Strong stakeholder management skills with the ability to communicate effectively across diverse teams and levels of seniority.
- A strong analytical background with exceptional problem-solving abilities.
- Proficiency in PowerPoint to present compelling information clearly and succinctly.
- Solution-oriented with a proactive approach to identifying and implementing innovative solutions.
- Ability to influence outcomes and drive results, even without direct line management responsibility.
- A self-starter with a strong work ethic and a ‘can-do’ attitude.
- Flexible and adaptable to business change, leveraging the organization to deliver results quickly.
- Proven ability to work with globally dispersed project teams and stakeholders.
- Ability to identify, assess and mitigate risks across the full project life cycle.
- Strong verbal and written communication skills, enabling clear executive messaging, formal escalation, and comprehensive understanding of team strategy at all organizational levels as well as strong PowerPoint abilities to create impactful presentations.
Client Account Services (CAS) Vice President employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Services (CAS) Vice President
✨Tip Number 1
Familiarise yourself with the latest trends in client account services and digital transformation. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the industry, especially those who are already in leadership roles. Attend relevant conferences or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex projects in the past. Highlight your stakeholder management skills and be ready to explain how you’ve driven results without direct authority.
✨Tip Number 4
Showcase your analytical and problem-solving skills by being prepared to discuss how you've identified and mitigated risks in previous projects. This will demonstrate your proactive approach and solution-oriented mindset.
We think you need these skills to ace Client Account Services (CAS) Vice President
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and qualifications required for the Client Account Services Vice President position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your experience in managing complex projects and stakeholder relationships. Use specific examples that demonstrate your leadership skills and ability to drive innovation and efficiency.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your analytical background and problem-solving abilities, and explain how you can contribute to enhancing client experiences through innovative solutions.
Prepare for Interviews: If selected for an interview, prepare to discuss your previous project management experiences in detail. Be ready to provide examples of how you've influenced outcomes and driven results, as well as your approach to risk mitigation and stakeholder communication.
How to prepare for a job interview at Golden Bees
✨Showcase Your Leadership Experience
As a Vice President, your leadership skills are crucial. Be prepared to discuss specific examples of how you've managed complex projects and led teams to success. Highlight your ability to influence outcomes and drive results, even without direct authority.
✨Demonstrate Stakeholder Management Skills
Effective communication with stakeholders is key in this role. Prepare to share experiences where you successfully navigated diverse teams and levels of seniority. Emphasise your ability to gather feedback and ensure stakeholder objectives are met.
✨Prepare for Problem-Solving Scenarios
Given the analytical nature of the role, be ready to tackle hypothetical problem-solving scenarios during the interview. Showcase your solution-oriented mindset and proactive approach to identifying innovative solutions.
✨Master Your Presentation Skills
Proficiency in PowerPoint is essential for this position. Practice creating clear and compelling presentations that convey complex information succinctly. Be prepared to present your ideas effectively during the interview.