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- Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving sales targets.
- Company: Join Kurt Geiger, a vibrant footwear brand inspired by London's creativity and diversity.
- Benefits: Enjoy competitive pay, generous bonuses, and fabulous employee discounts on stylish shoes.
- Why this job: Be part of a brand that values kindness, inclusivity, and individual expression in fashion.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: Work in a supportive environment that celebrates diversity and empowers your personal style.
The predicted salary is between 36000 - 60000 £ per year.
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters.
We need you to:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained
- Actively liaise, communicate, and develop good relations with your team and Senior Management
- Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation consistent with company guidelines
You will need:
- Previous retail management experience
- Background with a fashion-forward footwear, accessory, or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPIs
- To be immaculately presented and representative of our luxury/fashion-forward brand in every way
Competitive basic hourly rate, generous bonus structure, amazing employee discounts, fabulous shoes!
Branch Manager, Steve Madden, Westfield White City (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager, Steve Madden, Westfield White City (Basé à London)
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and culture. Understanding their commitment to inclusivity, creativity, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you drove sales or improved customer service standards.
✨Tip Number 3
Network within the fashion retail industry, especially with those who have experience at Kurt Geiger or similar brands. Personal connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Stay updated on current fashion trends and the latest collections from Kurt Geiger. Being knowledgeable about their products will demonstrate your passion for the brand and your readiness to represent it effectively.
We think you need these skills to ace Branch Manager, Steve Madden, Westfield White City (Basé à London)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your alignment with their focus on inclusivity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects your previous retail management experience, particularly in fashion or footwear. Emphasise your achievements in driving sales and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention specific examples of how you've met sales targets and improved team performance in past positions.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service and how you plan to uphold Kurt Geiger's high standards in this area.
How to prepare for a job interview at Golden Bees
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and specifically for Kurt Geiger. Share your thoughts on current trends and how they relate to the brand's identity, showcasing your knowledge of footwear and accessories.
✨Demonstrate Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and maintained high service standards.
✨Emphasise Customer Service Excellence
Kurt Geiger values top-notch customer service. Be ready to discuss your approach to ensuring customer satisfaction and how you've handled challenging situations in previous roles.
✨Align with Company Values
Familiarise yourself with Kurt Geiger's core values, such as inclusivity and kindness. During the interview, highlight how your personal values align with theirs and how you can contribute to their mission.
