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- Tasks: Join an Architecture team to define and deliver technology roadmaps for customer modernization projects.
- Company: Hawksworth is a global market leader in financial services technology solutions.
- Benefits: Enjoy a competitive salary, car allowance, bonus, hybrid working, and up to 20% pension.
- Why this job: Shape the future of customer services while collaborating with innovative engineering teams.
- Qualifications: Degree level education or equivalent experience in IT; TOGAF or BCS Certification preferred.
- Other info: Work from London, Potters Bar, or Bristol with flexible office days.
The predicted salary is between 56000 - 84000 £ per year.
Hawksworth are now recruiting for a Solutions Architect on a Permanent basis. This new post is to join an Architecture team and collaborate closely with their Customer-focused Engineering teams. The location can be London, Potters Bar or Bristol.
The job: We are looking for a Solution Architect to join an Architecture team and collaborate closely with the Customer-Focused Engineering product teams. In this role, you will define and deliver technology roadmaps and solution architectures, driving their successful implementation. This is for customer modernization projects.
The ideal candidate will have a recognized background in agile, product-centric technology development and digitally focused solution architecture, with experience in customer-centric functions and a strong understanding of the associated capabilities and applications. Reporting to the Customer Domain Principal Architect, contributing to the architecture practice and supporting the organisation’s customer-focused transformation goals, we are seeking a customer-focused, solutions-driven architect with a proven ability to lead and drive change. You will help them shape the future of their customer services and distribution teams.
Required experience & skills:
- Qualification: Educated to degree level or equivalent experience in I.T.
- TOGAF or BCS Certification (Desirable)
- Solution architecture experience, ideally within a leading financial services organisation.
- Expertise in designing solutions using Salesforce (preferably Financial Services Cloud) with voice enablement through Genesys Cloud.
- Demonstrable experience with a range of customer and financial services technologies (e.g., AS400, IBM iSeries, policy administration systems, payment systems, email/SMS gateways, marketing execution platforms, live Chat, M-Files Document Management, voice channels, and social platforms) and their integration with CRM systems.
- Outstanding communication skills is essential. The ability to communicate with technical and non-technical people at all levels.
If you have the experience and skills above and would like to join a global market leader in its field then please apply now!
You can also reach out to me directly at richard@hawksworthuk.com
Thank you.
Solution Architect - Customer Domian - £80k- £110k +Car Allowance + Bonus + Up to 20% pension (with 6% employee contribution). employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect - Customer Domian - £80k- £110k +Car Allowance + Bonus + Up to 20% pension (with 6% employee contribution).
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Salesforce Financial Services Cloud and Genesys Cloud. Being able to discuss your experience with these tools in detail will show that you're well-prepared for the role.
✨Tip Number 2
Highlight your experience in agile and customer-centric environments during networking opportunities. Engaging with professionals in these areas can provide insights and connections that may lead to a referral or recommendation.
✨Tip Number 3
Prepare to discuss how you've successfully led change in previous roles. Use specific examples that demonstrate your ability to drive customer-focused transformation, as this is a key aspect of the position.
✨Tip Number 4
Consider reaching out to current or former employees of Hawksworth on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Solution Architect - Customer Domian - £80k- £110k +Car Allowance + Bonus + Up to 20% pension (with 6% employee contribution).
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in solution architecture, particularly within customer-centric roles. Emphasise your expertise with Salesforce and any financial services technologies you've worked with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your background aligns with the company's goals. Mention specific projects where you've successfully implemented technology roadmaps or led change.
Highlight Communication Skills: Since outstanding communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate complex technical concepts to both technical and non-technical stakeholders.
Showcase Relevant Certifications: If you have TOGAF or BCS Certification, make sure to mention it prominently in your application. This will help validate your qualifications and show your commitment to professional development in solution architecture.
How to prepare for a job interview at LinkedIn
✨Understand the Role
Make sure you have a clear understanding of the Solution Architect role and its responsibilities. Familiarise yourself with the specific technologies mentioned in the job description, such as Salesforce and Genesys Cloud, to demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in solution architecture, especially within financial services. Be ready to provide examples of how you've successfully delivered technology roadmaps and solutions in customer-centric projects.
✨Communicate Effectively
Since outstanding communication skills are essential for this role, practice explaining complex technical concepts in simple terms. This will help you connect with both technical and non-technical interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's architecture practices and customer-focused transformation goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
