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- Tasks: Lead a team to install bulky items and ensure top-notch customer satisfaction.
- Company: JD Logistics is a global leader in tech-driven supply chain solutions, expanding rapidly worldwide.
- Benefits: Enjoy competitive pay, training opportunities, and a chance to work with cutting-edge technology.
- Why this job: Join a dynamic team, enhance your leadership skills, and make a real impact on customer experiences.
- Qualifications: Experience in installation or similar fields, plus strong leadership and communication skills required.
- Other info: This role is perfect for those who love hands-on work and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
JD Logistics is a global provider of technology-driven supply chain and logistics services. Established as a dedicated business group of JD.com in April 2017, JD Logistics serves a wide range of businesses and individual consumers, reaching nearly every corner of China. Continuously expanding its global network, JD Logistics is committed to enhancing global supply chain efficiency and sustainability through cutting-edge technology.
As an Installation Team Lead, you will be responsible for managing the installation operations of bulky items and training installers. You will ensure high-quality installations, coordinate the team, and maintain customer satisfaction.
Your Responsibilities
- Train and manage a team of installers for bulky items.
- Oversee installation operations and ensure timely completion of tasks.
- Maintain high service quality and customer satisfaction.
- Work closely with the operations team to align installation schedules with deliveries.
- Handle customer queries and resolve installation-related issues.
- Monitor performance and implement improvements in the installation process.
Required Skills & Qualifications
- Experience in furniture/appliance installation or similar field.
- Leadership experience in managing teams.
- Strong organizational and problem-solving skills.
- Ability to train and develop team members.
- Excellent customer service and communication skills.
- Hands-on approach and ability to handle physical tasks when needed.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Team Lead (London Area)
✨Tip Number 1
Familiarise yourself with the latest trends in installation techniques and technologies. This will not only help you stand out during interviews but also demonstrate your commitment to improving efficiency and quality in the installation process.
✨Tip Number 2
Network with professionals in the logistics and installation industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Installation Team Lead position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in the past. Highlight your leadership style and how it has positively impacted team performance and customer satisfaction.
✨Tip Number 4
Research JD Logistics thoroughly, including their values and recent projects. Being knowledgeable about the company will allow you to tailor your conversation and show genuine interest during the interview process.
We think you need these skills to ace Installation Team Lead (London Area)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and required skills for the Installation Team Lead position. Tailor your application to highlight relevant experience in managing installation operations and training teams.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in furniture or appliance installation, as well as any leadership roles you've held. Use specific examples to demonstrate your problem-solving skills and ability to maintain high service quality.
Showcase Your Skills: Make sure to showcase your strong organisational and communication skills in your application. Provide examples of how you've successfully managed teams and resolved customer queries in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the role. Explain why you want to work with JD Logistics and how you can contribute to their mission of enhancing supply chain efficiency and sustainability.
How to prepare for a job interview at Placed
✨Showcase Your Leadership Skills
As an Installation Team Lead, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your ability to train and develop team members.
✨Emphasise Customer Service Experience
Since customer satisfaction is a key responsibility, make sure to discuss your previous roles where you handled customer queries or resolved issues. Illustrate how your communication skills have positively impacted customer experiences.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've encountered challenges during installations. Explain how you approached these problems and what solutions you implemented to ensure timely and high-quality service.
✨Highlight Organisational Skills
Given the need to coordinate installation schedules with deliveries, it's important to showcase your organisational skills. Share examples of how you've effectively managed multiple tasks or projects simultaneously in previous roles.
