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- Tasks: Join a dynamic team to configure and support workforce management solutions.
- Company: Work with a leading client on a long-term project with TfL in Greenwich.
- Benefits: Enjoy hybrid working, flexible hours, and a fast interview process.
- Why this job: Be part of an impactful project while enhancing your technical skills in a collaborative environment.
- Qualifications: Experience with UKG Pro WFM and strong technical skills are essential.
- Other info: Fast turnaround for interviews and immediate start available.
The predicted salary is between 48000 - 72000 £ per year.
Location: Greenwich, London – Hybrid (2 days onsite/week)
Start Date: ASAP
Interview Process: 1 stage – fast turnaround
Overview: My client is seeking an experienced UKG Pro WFM (formerly Kronos Dimensions) consultant for a long-term project with TfL. This is a hands-on technical role focused on configuring and supporting workforce management solutions across timekeeping, absence, scheduling, and analytics. You’ll also work closely with the Passport scheduling platform, ensuring integration and smooth operation alongside UKG.
Key Responsibilities:
- Configure, maintain, and support UKG Pro WFM modules (Timekeeping, Absence, Advanced Scheduling, Analytics)
- Integrate and support Passport crew planning application
- Collaborate with HR, IT, and operational stakeholders to gather and implement technical requirements
- Troubleshoot system issues, manage upgrades, and support enhancements
- Provide end-user support, training, and maintain documentation including KEDB
Skills & Experience:
- Strong hands-on experience with UKG Pro WFM / Kronos Dimensions
- Technical background in system configuration, support, and integrations
- Experience with Passport, or similar crew scheduling software (desirable)
- Knowledge of SAP, SQL, or database/reporting tools is a plus
- Excellent communication, documentation, and stakeholder engagement skills
Technical Consultant employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant
✨Tip Number 1
Familiarise yourself with UKG Pro WFM and its modules. Understanding the intricacies of Timekeeping, Absence, and Advanced Scheduling will give you a significant edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the workforce management field, especially those who have experience with UKG Pro WFM or similar systems. Engaging in relevant forums or LinkedIn groups can help you gain insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your technical skills related to system configuration and integrations. Being able to demonstrate your hands-on experience with tools like SQL or database/reporting tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous experiences in troubleshooting and providing end-user support. Having specific examples ready will showcase your problem-solving abilities and your capacity to engage with stakeholders effectively.
We think you need these skills to ace Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with UKG Pro WFM and any relevant technical skills. Emphasise your familiarity with system configuration, support, and integrations, as well as your experience with Passport or similar scheduling software.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Technical Consultant role. Mention specific projects where you've configured or supported workforce management solutions, and how your skills align with the responsibilities outlined in the job description.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've successfully collaborated with stakeholders in previous positions. Highlight any training or end-user support you've provided to demonstrate your ability to engage effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical consultant role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Technical Expertise
Make sure to highlight your hands-on experience with UKG Pro WFM and any relevant technical skills during the interview. Be prepared to discuss specific projects where you've configured or supported these systems, as this will demonstrate your capability for the role.
✨Understand the Integration Needs
Since the role involves working with the Passport scheduling platform, it's crucial to understand how it integrates with UKG Pro WFM. Brush up on integration processes and be ready to discuss how you would ensure smooth operations between these systems.
✨Prepare for Stakeholder Engagement
The job requires collaboration with various stakeholders, including HR and IT. Think of examples from your past experiences where you successfully gathered technical requirements or resolved issues through effective communication. This will show your ability to engage with different teams.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've troubleshot system issues in the past. Prepare a couple of scenarios where you managed upgrades or supported enhancements, as this will illustrate your proactive approach to problem-solving in a technical environment.
