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For Companies At a Glance
- Tasks: Lead a high-performing team to deliver five-star service in a luxury corporate setting.
- Company: Join a prestigious organisation known for its commitment to exceptional hospitality.
- Benefits: Enjoy a dynamic work environment with opportunities for professional development and leadership.
- Why this job: Step into a key role that blends operational oversight with strategic planning in hospitality.
- Qualifications: Experience in senior hospitality roles, strong leadership, and excellent communication skills required.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
A prestigious and high-profile organisation is seeking an experienced Deputy Head of Hospitality to support the seamless delivery of five star service within a luxury, fast paced corporate setting. This is a rare opportunity to step into a key leadership role that blends operational oversight with strategic hospitality planning.
As Deputy Head of Hospitality, you will work closely with the Head of Hospitality & Fine Dining to oversee the daily management of a small but elite team. You will play a critical role in ensuring impeccable front of house service, supporting event execution, maintaining food safety standards, and deputising for the Head of Hospitality in their absence.
About the role:
- Lead, motivate and manage a high-performing team of butlers, fostering a culture of excellence and collaboration.
- Drive performance through regular evaluations, goal setting, and professional development.
- Manage team schedules, coordinate workloads, and ensure optimal staff coverage.
Operational Excellence
- Oversee front-of-house presentation and service standards to ensure a welcoming and polished environment.
- Collaborate closely with the kitchen team, attend daily kitchen briefings and weekly events meetings to align on service delivery.
- Ensure the team is fully briefed, trained and equipped to meet the dynamic needs of the business.
Client & Stakeholder Engagement
- Maintain outstanding relationships with internal stakeholders, VIPs, and high-level clients.
- Handle feedback and resolve service issues with diplomacy and professionalism.
- Champion a culture of world-class customer service throughout the department.
Deputising Duties
- Support the Head of Hospitality with departmental strategy, budgeting, procurement, and stock management.
- Take charge in their absence, ensuring continuity of service and leadership presence.
About You:
- A proven background in a senior hospitality position, ideally within a corporate or luxury environment.
- Strong experience in team leadership, event coordination, and front-of-house operations.
- Excellent communication, interpersonal and conflict resolution skills.
- Highly organised, adaptable, and capable of managing multiple priorities under pressure.
- Impeccable attention to detail and a proactive approach to service delivery.
- Professional in demeanour, with strong tech proficiency (Microsoft Office Suite and hospitality software).
This is a unique chance to join a team that prides itself on delivering exceptional service in an exclusive environment. If you thrive in a leadership role, possess a passion for hospitality, and seek a position that offers both operational and strategic influence — we would love to hear from you. Apply now to take your hospitality career to the next level.
Change Hospitality are acting as an Employment Agency in this instance & due to the volume of applications we regret that only successful candidates will be contacted. We are proud to be an equal opportunities employer. Change Hospitality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences, and we strive to ensure that every employee feels valued, respected, and supported. We believe that a diverse workforce strengthens our organisation and enhances our ability to deliver excellence.
Deputy Head of Hospitality employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head of Hospitality
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in luxury settings. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Research the company’s values and culture thoroughly. Understanding their approach to hospitality and service will help you align your experiences and demonstrate how you can contribute to their mission during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in high-pressure environments. Highlight your ability to motivate staff and maintain service excellence, as these are key aspects of the Deputy Head of Hospitality role.
✨Tip Number 4
Familiarise yourself with the latest trends in luxury hospitality and customer service. Being knowledgeable about current best practices will not only impress during interviews but also show your commitment to continuous improvement in the field.
We think you need these skills to ace Deputy Head of Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in senior hospitality roles, particularly in luxury or corporate environments. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to manage teams and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that align with the job description, such as managing front-of-house operations or leading a team in a high-pressure environment.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as team leadership, event coordination, and conflict resolution. Provide examples of how you've successfully applied these skills in previous roles.
Showcase Your Professionalism: Ensure your application is polished and professional. Use clear language, check for spelling and grammar errors, and format your documents neatly. This reflects your attention to detail and commitment to excellence, which are crucial in the hospitality industry.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Deputy Head of Hospitality, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, driven performance, and fostered a culture of excellence.
✨Understand the Importance of Client Engagement
Highlight your experience in maintaining relationships with VIPs and high-level clients. Be ready to discuss how you've handled feedback and resolved service issues with professionalism, as this is crucial for the role.
✨Emphasise Operational Excellence
Be prepared to talk about your approach to ensuring high service standards and front-of-house presentation. Discuss any relevant experiences where you collaborated with kitchen teams or managed event execution to showcase your operational skills.
✨Demonstrate Your Adaptability
In a fast-paced corporate setting, adaptability is key. Share instances where you've successfully managed multiple priorities under pressure, showcasing your organisational skills and proactive approach to service delivery.
