At a Glance
- Tasks: Provide expert HR advice and solutions to clients via phone.
- Company: Join a well-known HR consultancy in the vibrant Manchester City Centre.
- Benefits: Competitive salary, career progression, and a supportive team environment.
- Why this job: Make a real impact on businesses while advancing your HR career.
- Qualifications: Knowledge of HR and Employment Law is essential; experience preferred.
- Other info: Fully on-site role with a shift pattern including 1 in 3 weekends.
The predicted salary is between 28000 - 38000 £ per year.
HR Advisor/Snr HR Advisor Contact: Permanent Location: Manchester City Centre (fully on-site) Salary: £28,000 – £38,000 DOE Hours: 37.5 hrs, shift pattern and 1in3 weekends Interview: 1 stage, in person This exciting role is working for a well-known and established HR consultancy in the heart of Manchester and requires you to work in a team providing legally compliant solutions to clients via telephone in all aspects of HR and Employment Law in order to support the business needs of the individual clients, whilst highlighting any commercial options that are non-compliant and the risks these present. As a HR Advisor/Snr HR Advisor, you will be taking a well-rounded and varied role that will help you to progress your HR career and really make a difference to a range of business across Manchester, as well as nationally. Main Responsibilities of the HR Advisor/Snr HR Advisor: To ensure that personal knowledge of HR and Employment Law is continually updated. To achieve the standards set within the performance framework to support all clients with quality advice in a productive manner within set Service Level Agreements (SLAs) to provide an efficient solution-based advice, through telephone – this will be calling only advice. To actively own and lead cases to resolution, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taki…
HR Advisor/Snr HR Advisor - Manchester employer: Robert Walters Careers
Contact Detail:
Robert Walters Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor/Snr HR Advisor - Manchester
✨Tip Number 1
Familiarize yourself with the latest HR and Employment Law updates. This will not only boost your confidence during the interview but also demonstrate your commitment to staying informed in a constantly evolving field.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves providing advice via telephone, being articulate and clear in your explanations will be crucial to building rapport with clients.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully resolved HR issues or provided valuable advice to clients.
✨Tip Number 4
Research the company and its client base. Understanding their values and the types of businesses they work with will help you tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace HR Advisor/Snr HR Advisor - Manchester
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the HR Advisor/Snr HR Advisor position. Understand the key responsibilities and required skills, especially in HR and Employment Law, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in HR consultancy or related fields. Provide specific examples of how you've successfully handled HR issues or provided compliant solutions to clients.
Showcase Communication Skills: Since the role involves providing advice over the phone, it's crucial to demonstrate your communication skills. Use clear and concise language in your application and consider including examples of how you've effectively communicated with clients in the past.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working for this HR consultancy and how your values align with theirs.
How to prepare for a job interview at Robert Walters Careers
✨Know Your HR Basics
Make sure you brush up on your knowledge of HR and Employment Law. Be prepared to discuss recent changes in legislation and how they impact businesses. This will show that you're proactive and committed to staying informed.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved HR issues in the past. Highlight your ability to provide compliant solutions while considering the commercial implications for clients.
✨Build Rapport
Since the role involves building relationships with clients, practice your interpersonal skills. Think about how you can establish trust and rapport quickly during the interview, as this is crucial for a successful HR Advisor.
✨Familiarize Yourself with SLAs
Understand what Service Level Agreements (SLAs) are and how they apply to HR consultancy. Be ready to discuss how you would ensure compliance with SLAs while providing quality advice to clients.