Foreign Exchange Consultant - Rickmansworth

Social network you want to login/join with:

col-narrow-left

Client:

Hays Travel

Location:

Rickmansworth, United Kingdom

Job Category:

Other

–

EU work permit required:

Yes

col-narrow-right

Job Reference:

c6f4b8e71d46

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

col-wide

Job Description:

Competitive salary with unlimited bonus potential

This is a Permanent role and we also have availability for a temporary seasonal positions.

In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau. You will offer exceptional customer service, making each customer feel special, whilst dealing with the day-to-day operation of the bureau, increasing its exposure and developing new business leads with a view to achieving given targets & KPI’s. Working as part of a team, you will drive business through social media, events and maintaining relationships with existing customers.

Our customers are at the forefront of everything we do, so exceptional customer service experience is required.

Key responsibilities include:

• Ensuring profitability of foreign exchange bureau
• Achieving foreign exchange targets, including KPIs
• Converting Hays Travel customers to purchase
• Maximising individual and team sales of foreign exchange
• Providing exceptional customer service
• Assisting with daily operations of the bureau
• Increasing exposure and developing new business leads
• Using social media to promote offers and generate sales leads
• Monitoring local competition and managing rates and margins
• Maintaining stock levels of foreign currency
• Accurate cash reconciliation and banking
• Minimising risk and errors
• Supporting branch operations and administrative duties
• Ensuring security of the bureau
• Participating in training for personal development
• Adhering to company policies and procedures
• Undertaking other duties as required

Desired competencies:

• Good accuracy and numerical skills
• Excellent organisational skills
• Effective communication and customer service experience

Desired experience:

• Passionate about travel and tourism
• Problem solving skills
• Team player
• Good organisational and time-management skills

#J-18808-Ljbffr