Guest Service Ambassador (DLGSA1)

Role Responsibility

• Warmly greet all guests/visitors with a smile, following agreed standards.
• Escort guests to required destination (if required), ensuring smooth transitions between team members at each stage of their journey.
• Always look for opportunities to develop our service and innovations.
• Maintain the necessary awareness of building facilities to advise and direct guests appropriately.
• Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner.
• Set up meeting rooms to the required standard, including the setup of food and beverages, and ensure they are checked prior to any meeting.
• Carry out cleaning duties to ensure all areas of the office, both client and internal spaces, are up to standard.

The Ideal Candidate

If you are an upbeat team player with integrity and a can-do attitude, passionate about delivering great service, and take responsibility for your contribution to the team, we would like to hear from you.

The ideal candidate thinks outside the box, always seeks innovative ways to improve efficiencies within a guest environment, and enhances guest services, demonstrating flexibility and adaptability in their approach.

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