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- Tasks: Design and implement observability pipelines using AWS tools and third-party solutions.
- Company: Join Smart Edge, a forward-thinking company focused on innovative tech solutions.
- Benefits: Enjoy flexible working options and access to cutting-edge technology.
- Why this job: Be at the forefront of observability engineering and make a real impact in tech.
- Qualifications: 7+ years in observability engineering with deep AWS expertise required.
- Other info: Connect with us for more details or to refer someone interested!
The predicted salary is between 43200 - 72000 £ per year.
Smart Edge’s Client is looking for an individual to help with their Observability Subject Matter Expert (SME) in Telford, UK.
Experience Required:
- Observability Architecture & Strategy: Design and implement observability pipelines using AWS-native and third-party tools. Define telemetry standards (metrics, logs, traces) across microservices, APIs, and data pipelines. Establish SLIs/SLOs and integrate them into service health dashboards.
- AWS Workload Monitoring: Implement observability for AWS Connect (contact flows, agent metrics, call quality). Monitor AWS Data Services (Glue, Redshift, Athena, S3, Lake Formation) for performance, throughput, and data lineage. Integrate AWS Integration Services (API Gateway, EventBridge, Step Functions, Lambda) with distributed tracing and structured logging.
- Tooling & Automation: Deploy and manage observability tools: CloudWatch, X-Ray, OpenTelemetry, Prometheus, Grafana, Datadog, Splunk, ELK. Automate alerting, anomaly detection, and incident correlation using AI/ML-based tools. Integrate observability into CI/CD pipelines and Infrastructure-as-Code (IaC) workflows.
- Incident Management & RCA: Lead real-time diagnostics during major incidents using telemetry data. Conduct post-incident reviews with detailed root cause analysis and observability insights.
- Collaboration & Governance: Work closely with DevOps, Security, and Application teams to enforce observability standards. Ensure compliance with data governance, retention, and security policies for telemetry data.
7+ years in observability engineering. Deep expertise in AWS services, especially AWS Connect, Glue, Lambda, API Gateway, S3, Infrastructure and Network. Strong hands-on experience with observability stacks such as Dynatrace, OpenTelemetry, Prometheus, Grafana, Datadog, Splunk, ELK, CloudWatch/X-Ray. Proficient in scripting (Python, Bash) and IaC (Terraform, CloudFormation). Experience with monitoring enterprise platforms like Pega and Contact Center systems. Solid understanding of distributed systems, networking, and application performance tuning.
If this sounds like a role you would be interested in or if you know someone in this field, connect with me or email me at sharshini.a@smartedgesolutions.co.uk. Alternatively, you can call me on Tel: +44(0)203 500 2108.
Observability Subject Matter Expert (SME) employer: Smartedge Solutions
Contact Detail:
Smartedge Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Observability Subject Matter Expert (SME)
✨Tip Number 1
Familiarise yourself with the specific observability tools mentioned in the job description, such as CloudWatch, X-Ray, and Prometheus. Having hands-on experience or even personal projects showcasing these tools can set you apart during discussions.
✨Tip Number 2
Network with professionals in the observability field, especially those who have experience with AWS services. Engaging in relevant online communities or attending meetups can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've implemented observability strategies. Be ready to share specific examples of how you've defined SLIs/SLOs or conducted root cause analyses during incidents.
✨Tip Number 4
Showcase your scripting skills by preparing a small demo or project that automates a common observability task. This practical demonstration can highlight your technical abilities and problem-solving skills during interviews.
We think you need these skills to ace Observability Subject Matter Expert (SME)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in observability engineering, particularly with AWS services and the specific tools mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are the perfect fit for the Observability SME role. Discuss your relevant experience, particularly in designing observability pipelines and your expertise with AWS tools. Be sure to convey your passion for the field.
Showcase Relevant Projects: If you have worked on projects that involved observability architecture or incident management, include these in your application. Describe your role and the impact of your contributions, especially in relation to AWS services and observability stacks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Smartedge Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with observability architecture and the specific tools mentioned in the job description. Highlight your hands-on experience with AWS services and observability stacks like Prometheus, Grafana, and Datadog.
✨Demonstrate Problem-Solving Skills
Expect to be asked about real-time diagnostics and incident management. Prepare examples of how you've led post-incident reviews and conducted root cause analyses using telemetry data.
✨Emphasise Collaboration Experience
This role requires working closely with various teams. Be ready to discuss your experience collaborating with DevOps, Security, and Application teams to enforce observability standards and ensure compliance with data governance.
✨Prepare for Scenario-Based Questions
You might face scenario-based questions related to designing observability pipelines or integrating observability into CI/CD workflows. Think through potential scenarios and how you would approach them, showcasing your strategic thinking.
