Floor Manager, Conference & Banqueting

Company Description

Searcys @ 30 Euston Square are looking for a C&B Floor Manager. You would be working closely with the C&B Manager and team at 30 Euston Square to deliver flawless service and exceptional food and drinks within both our large conference and banqueting operations. Searcys C&B Floor Managers will build strong relationships with the onsite events team and client at each event, understanding a brief and executing every detail with continuous quality and a human touch.

Searcys @ 30 Euston Square is a Grade II* listed award-winning events venue in a perfect central London location. From meeting and conference spaces to private dining and rooftop terraces, the venue offers an iconic setting for any occasion. Unlike any Searcys property, we have a selection of stunning bespoke bedrooms, which mean this is a very unique venue within the Searcys estate.

As a C&B Floor Manager, you will enjoy a selection of industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venues
• Birthday off, to celebrate in style
• A day off to volunteer and support a charity of your choice
• Welcome gift

Job Type: Full Time, 45 hours

As a C&B Floor Manager, your key responsibilities will be:

• To plan, organise and deliver a successful operation of the conferences and banquets and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building.
• To liaise with other key personnel, including events and sales department to deliver service that meets and exceeds client’s expectations.
• To brief the events team on all aspects of the business and to oversee the running of all events, working lunches and dining.
• To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary.
• To train or provide training to the staff to ensure they operate in accordance with the department’s standards including any casual labour that may be required.
• To liaise with key people in all necessary areas (kitchen, events, reception, etc.) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty.

Qualifications:

• Minimum 1 year experience in people management
• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners
• Leads by example by always acting professional
• Takes the initiative
• Supportive / Team player
• Excellent customer care skills

Additional Information

Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success. If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team.