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- Tasks: Support the Centre Operations team with admin tasks and customer communications.
- Company: Join a leading public sector organisation in Wakefield making a difference.
- Benefits: Earn £12.64 per hour with full-time hours and immediate start.
- Why this job: Gain valuable experience in a dynamic environment while enhancing your skills.
- Qualifications: Experience in data processing and strong communication skills are essential.
- Other info: This is a temporary role, perfect for summer work!
The predicted salary is between 22000 - 30000 £ per year.
Location: Wakefield (WF1)
£12.64 per hour (35 hours a week)
Here at Hays, we are working with a leading public sector organisation based in Wakefield to support with the recruitment of several Operations Administrators to support during a busy summer period. These are full-time positions and are fully on-site in the Wakefield City Centre. These roles will be providing comprehensive administrative and operational support to the Centre Operations team, including handling customer communications, managing data and systems, and supporting continuous improvement initiatives.
Key Responsibilities- Administer exam and assessment processes to meet KPIs.
- Monitor assessment entries and chase outstanding submissions.
- Support marking and results processes using digital platforms.
- Manage shared inboxes, postal duties, and office supplies.
- Assist with system/data queries.
- Maintain accurate audit trails and ensure GDPR compliance.
- Support the training and development of team members.
- Essentials: Proven experience with data processing.
- Experience working to KPIs and SLAs.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office and willingness to learn automation tools.
- Ability to manage multiple tasks and meet deadlines.
- Understanding of data protection and confidentiality.
- Desirable: Experience with tools like Power BI, Jira, Power Automate.
Please click 'apply' to be considered for these roles - looking for an immediate start, so please act quickly!
Contact Detail:
What Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Administrator (Temporary)
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Microsoft Office and any automation tools. This will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Highlight your experience with data processing and working to KPIs in your conversations. Be prepared to discuss specific examples of how you've successfully managed multiple tasks and met deadlines in previous roles.
✨Tip Number 3
Demonstrate your strong communication skills during any interviews or informal chats. Practice articulating how you handle customer communications and resolve issues, as this is a key part of the role.
✨Tip Number 4
Show your understanding of GDPR compliance and data protection during discussions. Being knowledgeable about these topics will set you apart and reassure us that you can maintain confidentiality in your work.
We think you need these skills to ace Operational Administrator (Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data processing and administrative roles. Emphasise your ability to work with KPIs and SLAs, as well as your proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Mention your problem-solving skills and how you can contribute to the Centre Operations team.
Highlight Relevant Skills: In your application, clearly outline your communication skills and any experience with tools like Power BI or Jira. This will show that you are not only qualified but also eager to learn new tools.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an Operations Administrator role.
How to prepare for a job interview at What Jobs
✨Showcase Your Data Processing Skills
Make sure to highlight your experience with data processing during the interview. Be prepared to discuss specific examples of how you've managed data in previous roles, as this is a key requirement for the Operations Administrator position.
✨Demonstrate Your Communication Skills
Since strong communication is essential for this role, practice articulating your thoughts clearly and concisely. Think of scenarios where you successfully handled customer communications or resolved issues, as these will showcase your problem-solving abilities.
✨Familiarise Yourself with KPIs and SLAs
Understand what KPIs and SLAs are relevant to the role and be ready to discuss how you've worked towards meeting them in past positions. This will show that you are results-oriented and understand the importance of performance metrics.
✨Prepare for Questions on GDPR Compliance
Given the emphasis on data protection in the job description, be prepared to answer questions about GDPR compliance. Familiarise yourself with the basics of data protection laws and be ready to discuss how you ensure confidentiality in your work.
