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For Companies At a Glance
- Tasks: Lead and manage CRM implementation projects, ensuring timely delivery and alignment with business goals.
- Company: Join a global technical leader focused on innovative CRM solutions and client success.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, drive impactful projects, and enhance your project management skills.
- Qualifications: Experience in technical project management, CRM programmes, and strong communication skills required.
- Other info: This is a 6-month contract role with potential for extension.
The predicted salary is between 48000 - 72000 £ per year.
Hybrid role (3 days a week in the office) for 6 months+
Our Global Technical Client is looking for a Project Manager to oversee and manage the technical workstream of the CRM implementation from inception to completion, ensuring it is completed on time, within scope, and budget. The Technical Project Manager will work closely with various stakeholders, including development teams, clients, and senior management, to deliver high-quality solutions that meet business objectives.
Responsibilities
- Lead and manage multiple technical workstreams/developments simultaneously, ensuring alignment with the overall programme strategy, plan and aligned to company goals and strategies.
- Lead Technical Team including Technical Architect, Technical Product Specialist, Technical Product Owner.
- Develop detailed project plans, including scope, timelines, resource allocation, and risk management strategies all congruent with the overall programme.
- Coordinate and collaborate with cross-functional teams, including developers, designers, and QA engineers, to ensure project milestones and deliverables are met.
- Be the key expert and decision maker on technical approach by efficient alignment of the programme technical goals with key technical leads.
- Communicate project status, updates, and risks to stakeholders effectively, ensuring transparency and alignment throughout the project lifecycle.
- Identify, track, and mitigate project risks and issues, ensuring timely resolution and minimal impact on project timelines and quality.
What we need from you
- Experience of best practice ways of working on development programmes, providing from a technical perspective common pitfalls, risks and mitigations, ideally in respect to implementing Microsoft D365.
- Experience of End to End CRM programmes.
- Proven experience as a Technical Project Manager.
- Knowledge and experience of Customer Management.
- Experience of working with 3rd party partners.
- Excellent communication and interpersonal skills.
- A proactive, can-do approach and a willingness to learn from or share best practice experience with the team.
- Strong analytical and problem-solving skills.
- Experience with data migration and integration in CRM projects.
CRM Delivery Project Manager - D365 employer: JSS Transform
Contact Detail:
JSS Transform Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Delivery Project Manager - D365
✨Tip Number 1
Familiarise yourself with Microsoft D365 and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the CRM and project management fields. Attend relevant webinars or local meetups to connect with others who may have insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed technical projects in the past. Highlight your experience with risk management and stakeholder communication, as these are crucial for this role.
✨Tip Number 4
Stay updated on industry trends related to CRM implementations. Being knowledgeable about the latest best practices and technologies will set you apart from other candidates.
We think you need these skills to ace CRM Delivery Project Manager - D365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly with CRM systems like Microsoft D365. Emphasise your skills in managing technical teams and delivering projects on time and within budget.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the role. Mention specific experiences that align with the job description, such as your familiarity with end-to-end CRM programmes and your ability to communicate effectively with stakeholders.
Showcase Your Technical Expertise: Include examples of past projects where you successfully managed technical workstreams. Highlight your knowledge of best practices in development programmes and any experience with data migration and integration in CRM projects.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at JSS Transform
✨Showcase Your Technical Expertise
As a Project Manager for D365, it's crucial to demonstrate your understanding of CRM systems and technical project management. Be prepared to discuss specific experiences where you've successfully managed similar projects, highlighting your knowledge of Microsoft D365 and any challenges you overcame.
✨Prepare for Stakeholder Communication
Effective communication is key in this role. Think of examples where you've communicated project status or updates to stakeholders. Be ready to explain how you ensure transparency and alignment throughout the project lifecycle, as this will be a significant part of your responsibilities.
✨Discuss Risk Management Strategies
The job requires identifying and mitigating risks. Prepare to talk about your approach to risk management in previous projects. Share specific instances where you identified potential issues early and how you resolved them to keep the project on track.
✨Highlight Your Collaborative Skills
Since you'll be coordinating with cross-functional teams, it's important to showcase your teamwork abilities. Provide examples of how you've successfully collaborated with developers, designers, and QA engineers to meet project milestones and deliverables.
