French Speaking Account Manager

Job DescriptionAccount Manager- French SpeakingExeter- Hybridc£38,000pa + CommissionAn established, fast-scaling technology business operating across the UK and internationally. With a growing customer base across Europe and an award-winning product suite, they are looking to grow their Account Management team.The RoleAs an Account Manager, you’ll be responsible for managing relationships with a portfolio of B2B customers. You’ll be the main point of contact, ensuring high levels of customer satisfaction while also identifying opportunities to expand accounts and drive additional value.What You’ll Be DoingManage and grow relationships with assigned B2B accountsAct as the lead contact, supporting customers with insights and performance reviewsCoordinate regular check-ins via video, phone, and in-person visits (UK & Europe)Support onboarding and product training for customers and their teamsIdentify upsell and renewal opportunities, working towards retention KPIKeep customer data and CRM systems accurate and up to dateFeed insights back to improve customer experience and drive innovationWhat We’re Looking ForFrench speak…