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For Companies At a Glance
- Tasks: Champion our IP products while managing client renewals and driving revenue.
- Company: Join Clarivate, a leader in intellectual property solutions with a global presence.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values collaboration and innovation in the IP sector.
- Qualifications: 5+ years in B2B sales or account management; Salesforce experience preferred.
- Other info: Full-time role with a supportive culture focused on equal opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Renewal Account Manager to join our Intellectual Property team. This is an amazing opportunity to champion our line of IP products including CompuMark, Derwent, Innography and Darts IP. If you’re experienced in maintaining successful client relationships, managing renewals, driving incremental revenue, and providing invaluable cross-functional perspective on product and process improvements to the client experience we would love to speak with you!
About You – experience, education, skills, and accomplishments
- 5+ years of experience in B2B sales
- 5+ years in an account management, business development, or renewals specialist role
- At least 1 year of experience in Salesforce.com or a similar tech-based platform/CRM
- Understanding of consultative selling and strategic account management.
- Experience in IP, subscription selling or information services.
- Ability to work independently and collaboratively, making decisions based on data and good judgment and drawing on resources to support decision making when appropriate.
- Capacity to learn and effectively utilize SalesForce.com and other programs relevant to the role.
- Ability to analyze, compare, evaluate, reconcile, and draw meaningful conclusions and action plans from data.
What will you be doing in this role?
- Act as an advocate for both the client and Clarivate to ensure positive outcomes.
- Identify and pursue uplift opportunities with your team to support our existing clients.
- Identify, manage and resolve issues via collaboration with internal teams.
- Manage all renewal orders through SFDC and customer portals as required.
- Provide weekly reporting to Managers, Specialists and Regional Sales/RAM leaders.
- Execute regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to Account Managers and RAM/Sales Directors.
- Actively learn about Clarivate offerings and products.
About the Team
This role will report to the Sr. Director, Renewal Sales, IP segment working as part of a team across North America and EMEA, collaborating closely with other teams within the segment.
Hours of Work
Full-time, permanent role, hybrid basis in the London office 2-3 days per week.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Manager - Intellectual Property (London)
✨Tip Number 1
Familiarise yourself with Clarivate's IP products like CompuMark and Derwent. Understanding these offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Clarivate on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Brush up on your Salesforce skills, as experience with this CRM is crucial for the role. Consider taking a quick online course or tutorial to ensure you're comfortable discussing your proficiency.
✨Tip Number 4
Prepare to discuss your past experiences in B2B sales and account management. Be ready to share specific examples of how you've successfully managed renewals and driven revenue growth in previous roles.
We think you need these skills to ace Renewals Account Manager - Intellectual Property (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B sales and account management. Emphasise any specific achievements related to renewals and client relationship management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and Clarivate's IP products. Mention your relevant experience with Salesforce.com or similar CRMs, and how you can contribute to the team’s success.
Showcase Relevant Skills: Highlight your consultative selling skills and ability to analyse data effectively. Provide examples of how you've used these skills in previous roles to drive revenue and improve client satisfaction.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Placed
✨Know Your Products Inside Out
Make sure you have a solid understanding of Clarivate's IP products like CompuMark and Derwent. Being able to discuss these products confidently will show your enthusiasm and expertise, which is crucial for a Renewals Account Manager.
✨Demonstrate Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully maintained client relationships or resolved issues. This will highlight your ability to advocate for clients and ensure positive outcomes, which is key in this role.
✨Familiarise Yourself with Salesforce
Since experience with Salesforce.com is a requirement, brush up on your skills with the platform. Be ready to discuss how you've used it in previous roles to manage renewals and track client interactions.
✨Showcase Your Analytical Skills
Be prepared to talk about how you've used data to make decisions in your previous roles. Discuss specific instances where your analytical skills led to successful outcomes, as this will demonstrate your ability to draw meaningful conclusions from data.
