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For Companies At a Glance
- Tasks: Champion our IP products while managing client relationships and renewals.
- Company: Join Clarivate, a leader in intellectual property solutions.
- Benefits: Enjoy a hybrid work model and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in the IP sector.
- Qualifications: 5+ years in B2B sales or account management; Salesforce experience preferred.
- Other info: Full-time, permanent role with a collaborative team across North America and EMEA.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Renewal Account Manager to join our Intellectual Property team. This is an amazing opportunity to champion our line of IP products including CompuMark, Derwent, Innography and Darts IP. If you’re experienced in maintaining successful client relationships, managing renewals, driving incremental revenue, and providing invaluable cross-functional perspective on product and process improvements to the client experience we would love to speak with you!
About You – experience, education, skills, and accomplishments
- 5+ years of experience in B2B sales
- 5+ years in an account management, business development, or renewals specialist role
- At least 1 year of experience in Salesforce.com or a similar tech-based platform/CRM
- Understanding of consultative selling and strategic account management.
- Experience in IP, subscription selling or information services.
- Ability to work independently and collaboratively, making decisions based on data and good judgment and drawing on resources to support decision making when appropriate.
- Capacity to learn and effectively utilize SalesForce.com and other programs relevant to the role.
- Ability to analyze, compare, evaluate, reconcile, and draw meaningful conclusions and action plans from data.
What will you be doing in this role?
- Act as an advocate for both the client and Clarivate to ensure positive outcomes.
- Identify and pursue uplift opportunities with your team to support our existing clients.
- Identify, manage and resolve issues via collaboration with internal teams.
- Manage all renewal orders through SFDC and customer portals as required.
- Provide weekly reporting to Managers, Specialists and Regional Sales/RAM leaders.
- Execute regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to Account Managers and RAM/Sales Directors.
- Actively learn about Clarivate offerings and products.
About the Team
This role will report to the Sr. Director, Renewal Sales, IP segment working as part of a team across North America and EMEA, collaborating closely with other teams within the segment.
Hours of Work
Full-time, permanent role, hybrid basis in the London office 2-3 days per week.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Renewals Account Manager - Intellectual Property (London) employer: Placed
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Account Manager - Intellectual Property (London)
✨Tip Number 1
Familiarise yourself with Clarivate's IP products like CompuMark and Derwent. Understanding these offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Clarivate on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Brush up on your Salesforce skills if you haven't used it recently. Being able to discuss your experience with CRM systems confidently will set you apart from other candidates.
✨Tip Number 4
Prepare specific examples of how you've successfully managed client relationships and driven revenue in past roles. Having these stories ready will help you illustrate your fit for the Renewals Account Manager position.
We think you need these skills to ace Renewals Account Manager - Intellectual Property (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B sales and account management. Emphasise any specific achievements related to renewals and client relationships, as these are crucial for the Renewals Account Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for intellectual property and how your background aligns with Clarivate's needs. Mention your familiarity with Salesforce.com and your consultative selling approach to demonstrate your fit for the position.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed renewals or drove revenue growth. Use metrics to quantify your success, such as percentage increases in renewals or client satisfaction scores.
Prepare for Potential Questions: Anticipate questions related to your experience with account management and how you've handled challenging client situations. Be ready to discuss specific examples that showcase your problem-solving skills and ability to collaborate with teams.
How to prepare for a job interview at Placed
✨Know Your Products Inside Out
Make sure you have a solid understanding of Clarivate's IP products like CompuMark and Derwent. Be prepared to discuss how these products can benefit clients and how you can advocate for them in your role.
✨Demonstrate Your Sales Experience
Highlight your B2B sales experience and any specific achievements in account management or renewals. Use concrete examples to showcase how you've successfully maintained client relationships and driven revenue.
✨Familiarise Yourself with Salesforce
Since experience with Salesforce.com is crucial, brush up on your skills with the platform. Be ready to discuss how you've used it in previous roles to manage accounts and track renewals effectively.
✨Showcase Your Analytical Skills
Prepare to discuss how you analyse data to make informed decisions. Provide examples of how you've drawn meaningful conclusions from data in past roles, especially in relation to client management and upselling opportunities.
