Housing Officer Apply now

Housing Officer

Wembley Full-Time 30000 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Help families find emergency housing and manage daily operations.
  • Company: Join a dedicated team focused on providing urgent housing solutions.
  • Benefits: Enjoy flexible working hours and the chance to make a real impact.
  • Why this job: Be part of a mission-driven organization that values community support and effective service delivery.
  • Qualifications: No specific experience required, just a passion for helping others and strong communication skills.
  • Other info: Opportunity to grow your skills in a supportive environment while making a difference.

The predicted salary is between 30000 - 42000 £ per year.

Emergency Housing Officer Wembley Job Role The Emergency Housing Officer deals with the day-to-day supply of emergency accommodation as well as the placement of households in urgent housing need into emergency accommodation. The officer will also be responsible for verification of occupancy of emergency units, cancellation and movement of households within available units to achieve best use of nightly paid accommodation. The team works closely with the housing benefits service to ensure maximum take-up of benefits to households placed in hotels, hostels and other emergency accommodation schemes. Principal Accountabilities Make a positive contribution to the delivery of the service, this will include working flexibly and positively to achieve the objectives of the Council. Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability. Manage a customer focused service and the effective use of resources. Ensure that the Council’s overall vision, values and ethos are central to the requirements of the service. Support effective working relationships and act as an ambassador and advocate with external organisations. Keep up to date with developments in service delivery and best practice to ensure the service performs effectively and to the highest standards. Make appropriate bookings and allocations to hotels, hostels and other emergency accommodation. The postholder will select suitable households against agreed allocation criteria and taking into account particular medical, vulnerable and area restrictions. 8. Ensure that all bookings and allocations are made within agreed timescales and assessing affordability when considering clients for emergency accommodation in accordance with the overall benefit cap

Housing Officer employer: Hatched Recruitment Group

As an Emergency Housing Officer in Wembley, you will be part of a dedicated team committed to making a meaningful impact in the community by providing essential support to households in urgent need. Our organization fosters a collaborative and inclusive work culture, offering ongoing professional development opportunities to enhance your skills and career growth. With a focus on employee well-being and a strong commitment to service excellence, we ensure that our staff are equipped with the resources and support needed to thrive in their roles.
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Contact Detail:

Hatched Recruitment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarize yourself with the local housing policies and emergency accommodation procedures. Understanding the specific criteria for placements and the resources available will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work with emergency accommodations. Building relationships can provide you with insights into best practices and may even lead to referrals.

✨Tip Number 3

Stay updated on current issues affecting housing and homelessness in your area. Being informed about local challenges and solutions will show your commitment to the role and your ability to contribute positively.

✨Tip Number 4

Prepare to discuss your experience in managing teams and delivering customer-focused services. Highlighting your leadership skills and ability to work collaboratively will be crucial in demonstrating your fit for this position.

We think you need these skills to ace Housing Officer

Customer Service Skills
Communication Skills
Team Leadership
Problem-Solving Skills
Time Management
Knowledge of Housing Regulations
Empathy and Compassion
Organizational Skills
Data Entry and Management
Negotiation Skills
Conflict Resolution
Attention to Detail
Ability to Work Under Pressure
Collaboration with External Organizations

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Emergency Housing Officer position. Understand the key responsibilities and accountabilities, as this will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing services, customer service, or management roles. Use specific examples that demonstrate your ability to manage resources effectively and work with vulnerable populations.

Showcase Your Skills: Focus on skills that are crucial for the role, such as communication, leadership, and problem-solving. Provide concrete examples of how you've successfully used these skills in past positions to achieve positive outcomes.

Tailor Your Cover Letter: Write a personalized cover letter that reflects your understanding of the Council's vision and values. Explain why you are passionate about emergency housing and how you can contribute to the team's objectives.

How to prepare for a job interview at Hatched Recruitment Group

✨Understand the Role

Make sure you have a clear understanding of the responsibilities of an Emergency Housing Officer. Familiarize yourself with the day-to-day tasks, such as managing emergency accommodation and working with housing benefits services.

✨Showcase Your Customer Service Skills

Highlight your experience in providing customer-focused services. Be prepared to discuss how you've effectively managed relationships with clients and external organizations in previous roles.

✨Demonstrate Flexibility and Adaptability

The role requires flexibility in achieving the Council's objectives. Share examples from your past experiences where you successfully adapted to changing circumstances or worked collaboratively to meet service goals.

✨Stay Informed About Best Practices

Research current developments in emergency housing and best practices in service delivery. Being knowledgeable about trends and effective strategies will show your commitment to maintaining high standards in the role.

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  • Housing Officer

    Wembley
    Full-Time
    30000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-17

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    Hatched Recruitment Group

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