3rd Line Cloud Engineer
3rd Line Cloud Engineer

3rd Line Cloud Engineer

Basingstoke Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team as a 3rd Line Cloud Engineer, tackling incidents and managing cloud systems.
  • Company: Fujitsu is a leading tech company focused on sustainability and innovation.
  • Benefits: Enjoy 26 days of leave, flexible benefits, and employee discounts.
  • Why this job: Be part of a collaborative culture that values innovation and social impact.
  • Qualifications: Experience in cloud administration, VMware, and critical problem-solving skills required.
  • Other info: We are a Disability Confident Employer committed to diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

This role requires candidates to be eligible and willing to undergo a high level of security clearance. Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Cloud Engineer, you will deliver value for our customers by exploring new technologies within a team that values collaboration and a constantly changing dynamic environment to build a better service.

Your role will involve:

  • Carrying out planned activities via a Change Management Process
  • Monitoring the system using Event Management tooling
  • Responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team

Examples of tasks:

  • Responding to escalations from 2nd Line Daily checks
  • Extensive work with VMware products
  • Carrying out a readiness assessment for new releases entering service from the Engineering Team
  • Producing and maintaining documentation such as Work Instructions and Patching Schedules

Key skills and experience:

  • Cloud Administration (e.g. Broadcom: SDDC Manager, vCenter, ESXi)
  • Event Management Tooling (e.g. SCOM)
  • Critical thinking and problem-solving skills
  • The ability to take on Technical Leadership activities

Your transferable skills and experience:

  • Significant VMware experience
  • Cloud Administration (e.g. Broadcom: vCloud Director)
  • Event Management Tooling (e.g. Aria Operations)
  • Automation & Scripting (e.g. PowerShell)
  • Server Administration (e.g. Microsoft Windows Server)
  • Software Distribution (e.g. MECM)
  • ITSM Tooling & Processes

Your benefits:

  • 26 Days annual leave plus public holidays (3 flexible)
  • Pension – Double matching contributions of up to 10%
  • Life assurance
  • Companywide incentive plans
  • Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
  • Perks at work – employee discounts
  • Employee assistance programme / virtual GP

The recruitment process consists of one stage. We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our hybrid work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

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Contact Detail:

Fujitsu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 3rd Line Cloud Engineer

✨Tip Number 1

Familiarise yourself with the specific cloud technologies mentioned in the job description, such as VMware products and Broadcom tools. Having hands-on experience or relevant certifications can significantly boost your confidence during discussions.

✨Tip Number 2

Prepare to discuss your problem-solving skills and critical thinking abilities. Think of examples from your past experiences where you successfully resolved complex issues, especially in a cloud environment.

✨Tip Number 3

Since this role involves working in a dynamic team, be ready to showcase your collaboration skills. Share instances where you worked effectively within a team, particularly in high-pressure situations or during incident management.

✨Tip Number 4

Understand the importance of security clearance for this position. Be prepared to discuss your understanding of security protocols and how you have adhered to them in previous roles, demonstrating your reliability and trustworthiness.

We think you need these skills to ace 3rd Line Cloud Engineer

Cloud Administration
VMware Products Expertise
Event Management Tooling
Critical Thinking
Problem-Solving Skills
Technical Leadership
Automation & Scripting (e.g. PowerShell)
Server Administration (e.g. Microsoft Windows Server)
Software Distribution (e.g. MECM)
ITSM Tooling & Processes
Documentation Skills
Change Management Process Knowledge
Incident Management
Collaboration Skills

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the 3rd Line Cloud Engineer position. Make sure you understand the key responsibilities and required skills, such as Cloud Administration and VMware experience.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your expertise in cloud technologies, event management tooling, and any leadership roles you've undertaken.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and innovation. Mention specific examples of how you've successfully tackled challenges in previous roles, particularly in cloud engineering or system administration.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Fujitsu

✨Showcase Your Cloud Knowledge

Make sure to brush up on your cloud administration skills, especially with VMware products. Be prepared to discuss your experience with tools like vCenter and ESXi, as well as any relevant projects you've worked on.

✨Demonstrate Problem-Solving Skills

Since the role requires critical thinking and problem-solving, think of specific examples where you've successfully resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Familiarise Yourself with Change Management Processes

Understanding the Change Management Process is crucial for this role. Be ready to explain how you have previously managed changes in a cloud environment and how you ensure minimal disruption during updates.

✨Prepare for Technical Leadership Questions

As the role involves taking on technical leadership activities, be prepared to discuss your leadership style and experiences. Think about times when you've guided a team or mentored colleagues, and how that could apply to this position.

3rd Line Cloud Engineer
Fujitsu
Location: Basingstoke
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  • 3rd Line Cloud Engineer

    Basingstoke
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    Fujitsu

    5000+
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