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TieTalent

IT Technician

Newton Aycliffe Full-Time 36000 - 60000 £ / year (est.) No home office possible

About

Benefits: 25 days holiday + bank holidays, private medical, pension contribution, training opportunities

The Company

With over 25 years of expertise and 1.5 billion devices shipped worldwide, the company is embarking on a new era. Supported by substantial investment from the UK Ministry of Defence, it is executing a bold 10-year strategy to innovate, expand, and take a leading role in shaping the future of next-generation semiconductor technology.

Here’s What You Can Look Forward To

Stability and Security: With government backing and a long-term growth strategy, the business offers the stability you can count on in a rapidly evolving industry.
Career Progression: Take advantage of clear opportunities to advance your career, supported by a culture of learning and professional growth.
Cutting-Edge Work: Be part of an industry-leading team shaping the future of technology with innovative products and state-of-the-art facilities.
Work-Life Balance: Enjoy a supportive, inclusive workplace with family-friendly policies and a competitive benefits package.

Working Hours: Monday to Friday, 37.5 hours per week

Job Description: We are looking for an experienced IT Support Technician to join our client\’s on-site technical team. This IT Support Technician will be responsible for providing first and second-line support to users across the business, ensuring the smooth operation of hardware, software, and systems. Daily duties will include diagnosing and resolving technical issues, configuring and maintaining hardware/software, managing Active Directory accounts, and delivering responsive service through the Service Desk platform.

The IT Support Technician will work closely with users via phone, email, and face-to-face interactions, supporting a wide range of devices and applications, including Windows OS, Office 365, Microsoft SCCM, and basic network troubleshooting. You’ll report on all activities in regular IT meetings and occasionally work with senior IT personnel on infrastructure and systems tasks.

Skills & Experience

Proven experience as an IT Support Technician
Proficient in Windows OS, O365, Active Directory, and SCCM
Strong communication and troubleshooting skills
Desirable experience: VMware, VEEAM, Cisco, Exchange
Ability to work independently and as part of a team

Why Should You Apply? This is a fantastic opportunity for an IT Support Technician eager to develop their technical skills in a structured and encouraging environment. You’ll gain exposure to varied technologies, contribute meaningfully to business operations, and be part of a company that values growth and innovation

Nice-to-have skills