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- Tasks: Join us as an MOT Tester/Technician, ensuring vehicles are safe and roadworthy.
- Company: IN'n'OUT Autocentres is a trusted name in vehicle servicing with 30 locations nationwide.
- Benefits: Enjoy competitive pay, performance bonuses, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of a customer-focused team that values quality service and career development.
- Qualifications: Must have 2 years automotive experience, a full driving licence, and relevant qualifications.
- Other info: Flexible working environment with training opportunities and a commitment to customer satisfaction.
The predicted salary is between 26400 - 28800 £ per year.
Location: Portrack Lane
In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you're an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business then look no further. Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
BASE SALARY: £33,000 - £36,000 With OTE £40,000
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base. We can offer a competitive base salary with performance related bonuses and incentives. You'll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company
Servicing Made Simple: We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service: The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts: We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians: All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas: Our client waiting lounges feature highspeed Wi-Fi, free beverages, child’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers: IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria
Required Criteria
- Automotive service & MOT: 2 years (minimum)
- Full Driving Licence
- Level 3 Light Vehicle Maintenance & Repair
- Class 4/7 MOT licence
Closing Date: Thursday 31st July, 2025
Contract Type: fulltime
Salary: From £33,000.00 Yearly to £36,000.00 Yearly
Contact Detail:
IN'n'OUT Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOT Tester/Technician
✨Tip Number 1
Familiarise yourself with IN'n'OUT Autocentres' commitment to customer satisfaction. Understanding their ethos will help you align your responses during interviews, showcasing how your values match theirs.
✨Tip Number 2
Highlight your customer service skills in conversations. Since they prioritise exceptional customer care, sharing specific examples of how you've delighted customers in the past can set you apart.
✨Tip Number 3
Stay updated on the latest automotive technologies and trends. Being knowledgeable about current practices will demonstrate your commitment to professional development and your ability to contribute to their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace MOT Tester/Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an MOT Tester/Technician. Include specific details about your qualifications, such as your Level 3 Light Vehicle Maintenance & Repair and Class 4/7 MOT licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and commitment to quality service. Mention how your values align with the company's ethos of transparency and customer satisfaction.
Highlight Relevant Experience: In your application, emphasise your two years of automotive service and MOT experience. Provide examples of how you've exceeded customer expectations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the automotive industry.
How to prepare for a job interview at IN'n'OUT Autocentres
✨Showcase Your Technical Skills
Make sure to highlight your relevant qualifications and experience in automotive service and MOT testing. Be prepared to discuss specific examples of your work, including any challenges you've faced and how you overcame them.
✨Emphasise Customer Service
Since customer satisfaction is a core value for the company, demonstrate your strong communication and customer relations skills. Share instances where you've gone above and beyond to ensure a positive customer experience.
✨Be Flexible and Adaptable
The role requires flexibility in a fast-paced environment. Discuss your ability to adapt to changing situations and how you manage your time effectively when faced with multiple tasks or urgent requests.
✨Research the Company Culture
Familiarise yourself with IN'n'OUT Autocentres' commitment to transparency and quality service. Mention how your personal values align with their ethos, and express your enthusiasm for being part of a team that prioritises customer care.
