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- Tasks: Lead and mentor a team of SDRs to drive lead generation and booking meetings.
- Company: CareLineLive improves care for 25,000 carers across seven countries, founded by a passionate entrepreneur.
- Benefits: Enjoy a competitive salary, hybrid work, ongoing training, and 33 days annual leave.
- Why this job: Make a real impact in a mission-driven culture focused on innovation and growth.
- Qualifications: 1-2 years of leadership experience in B2B SaaS sales; strong communication and analytical skills required.
- Other info: Flexibility to attend UK events and collaborate with a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT THE COMPANY
CareLineLive, launched in 2018 by Josh Hough – Managing Director. We serve 650 customers, in seven countries, produce revenues of over £4m and have over 40 staff. It helps 25,000 carers deliver better care and for the home care companies to improve their operations and their regulatory compliance.
ABOUT THE JOB
Join Our Growing Team and Make an Impact. As our SDR Team Leader, you’ll lead a team of Sales Development Representatives focused on driving top-of-funnel activity. Your role will be to coach, mentor, and support SDRs in generating high-quality leads and booking meetings with qualified prospects. You’ll work closely with Sales, Marketing, and Revenue Operations to ensure outbound efforts are aligned with our go-to-market strategy and deliver strong results.
Key Responsibilities:
- Lead and manage a team of SDRs, driving a culture of accountability, collaboration, and continuous improvement.
- Be available for regular management meetings in person.
- Set daily, weekly, and monthly performance targets; track metrics such as outreach volume, meetings booked, and conversion rates.
- Conduct regular 1:1s, team meetings, and performance reviews to ensure consistent development and motivation.
- Train SDRs on effective outbound techniques, SaaS-specific value propositions, and objection handling.
- Provide real-time coaching on calls, emails, and outreach sequences to improve quality and consistency.
- Onboard new team members, equipping them with the tools and knowledge needed to succeed quickly.
- Analyse data to improve outreach effectiveness and streamline lead qualification.
- Collaborate with Marketing to align messaging, campaigns, and lead generation efforts.
Cross-Functional Collaboration
- Act as a key voice in aligning outbound efforts with the broader sales strategy.
- Contribute to forecasting, reporting, and strategic planning efforts.
- Contribute to SDR activities when not involved in management procedures.
What We’re Looking For:
- Proven experience as a high-performing SDR in a B2B SaaS environment.
- Ideally 1–2 years of leadership experience (officially or unofficially) within a sales development team.
- Strong understanding of SaaS sales cycles and top-of-funnel strategies.
- Excellent communication and analytical skills.
- Familiarity with CRM and sales engagement platforms (e.g., Salesforce, HubSpot, Outreach, Gong).
- Ideally an ability to be in our Head office, on average, 1 or more days per week for various management meetings.
- Flexibility to attend events as required around the UK.
What We Offer:
- Competitive salary with performance-based incentives.
- A collaborative, mission-driven culture that values innovation and growth.
- Ongoing training, development, and clear career progression paths.
- Hybrid working environment.
- PerkBox discount scheme.
- Opt In Private Medical with AXA.
- 33 days annual leave including bank holidays.
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SDR (Sales Development Representative) Team Lead
✨Tip Number 1
Familiarise yourself with CareLineLive's mission and values. Understanding the company's background and the personal story behind its founding can help you connect with the team during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Highlight your leadership experience, even if unofficial. If you've mentored or trained others in your previous roles, be ready to share specific examples of how you supported their development and contributed to team success.
✨Tip Number 3
Prepare to discuss your understanding of SaaS sales cycles and top-of-funnel strategies. Be ready to share insights on effective outreach techniques and how you've successfully generated leads in past roles.
✨Tip Number 4
Showcase your analytical skills by discussing how you've used data to improve sales processes. Be prepared to provide examples of metrics you've tracked and how you've adjusted strategies based on those insights.
We think you need these skills to ace SDR (Sales Development Representative) Team Lead
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand CareLineLive's mission and values. Familiarise yourself with their services and how they impact the home care industry. This knowledge will help you tailor your application and demonstrate your genuine interest.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in B2B SaaS sales and any leadership roles you've held. Be specific about your achievements, such as meeting or exceeding targets, and how you've contributed to team success.
Showcase Your Skills: Make sure to highlight your communication and analytical skills, as well as your familiarity with CRM and sales engagement platforms. Provide examples of how you've used these skills to drive results in previous roles.
Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also explain why you're a great fit for the SDR Team Lead position. Discuss your approach to coaching and mentoring, and how you plan to foster a culture of accountability and collaboration within the team.
How to prepare for a job interview at Career Wallet
✨Showcase Your Leadership Skills
As a potential SDR Team Lead, it's crucial to demonstrate your leadership experience. Share specific examples of how you've successfully managed or mentored others in a sales environment, highlighting your ability to drive performance and foster a collaborative culture.
✨Understand the SaaS Landscape
Make sure you have a solid grasp of the SaaS sales cycle and top-of-funnel strategies. Be prepared to discuss how these concepts apply to CareLineLive's mission and how you can contribute to their growth through effective lead generation.
✨Prepare for Data-Driven Discussions
Since the role involves analysing data to improve outreach effectiveness, come equipped with insights from your previous experiences. Be ready to discuss metrics you've tracked, how you've used data to inform decisions, and any tools you've employed to enhance performance.
✨Align with Company Values
CareLineLive has a strong mission-driven culture. Familiarise yourself with their values and be prepared to articulate how your personal values align with theirs. This will show that you're not just looking for a job, but are genuinely interested in making an impact within their organisation.
