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- Tasks: Lead the Property Repairs Team to maintain social housing and ensure compliance with regulations.
- Company: Join Rugby Borough Council, dedicated to community welfare and housing excellence.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work culture.
- Why this job: Make a real impact in your community while developing leadership skills in a dynamic environment.
- Qualifications: Must have relevant qualifications in housing maintenance and experience in managing teams.
- Other info: A valid UK driving license is required; flexibility for emergency contact may be needed.
The predicted salary is between 42000 - 60000 £ per year.
The Property Repairs Manager is responsible for the maintenance of the Council's social housing stock and leased properties, ensuring compliance with all statutory and regulatory requirements. The role involves leading and managing the Property Repairs Team to deliver services within budget and to a high standard, fostering a customer-first culture in line with our CANDO values.
Through strategic development, the manager will continuously improve the Council's responsive repairs and voids service, driving efficiencies and delivering value for money. This includes strengthening systems, procedures, performance reports, and team development.
Essential Functions and Responsibilities:
- Provide strong leadership, coaching, and mentoring to the Property Repairs Team.
- Deliver an integrated repairs service across all tenures, benchmarking performance against peers.
- Ensure excellent standards of customer service, managing complaints effectively.
- Maintain safety management in accordance with the Council's Health & Safety policies.
- Manage the service in accordance with legal and regulatory requirements.
- Achieve or exceed Operational Performance Indicators.
- Strengthen turnaround times on voids to maximise effectiveness and efficiency.
- Monitor and manage financial functions, ensuring achievement of budget thresholds.
- Manage and monitor risk, implementing mitigation controls as necessary.
Other Duties and Responsibilities:
- Lead the development of new methods of working to increase performance standards.
- Ensure effective arrangements for the delivery of all aspects of the property repairs service.
- Prepare reports for various bodies and attend meetings as required.
- Provide professional support to direct reports, ensuring supervisory processes are followed.
- Ensure compliance with Health & Safety legislation.
- Responsible for the emergency out of hours repairs delivery service.
- Perform any other reasonable duties as required by the Chief Officer for Communities & Homes.
Management Responsibilities:
Responsible for all internal and external staff delivering a responsive repairs and maintenance service for Rugby Borough Council.
Financial Responsibilities:
The Property Repairs Manager has responsibility for an expenditure and income budget in excess of £3m per annum.
Responsibility for Assets and Data:
Responsible for all equipment, tools, and technology used in the role, ensuring regular inspections for safety and data integrity.
Extent of Public Contact:
Extensive contact with the public, voluntary groups, Councillors, and staff at all levels.
Working Conditions and Environment:
The post holder should have a vehicle available for use and hold a current full UK driving license.
Corporate Responsibilities:
All staff must act within the Council's rules and follow reasonable management requirements.
Knowledge, Skills, Experience and Qualifications:
- Educated to OND level or equivalent.
- A CIH Level 3 in Housing Maintenance and Asset Management.
- A Management Qualification or equivalent.
- Experience in the Social Housing Market and managing a large workforce.
- Strong commercial acumen and experience in budget planning.
- Knowledge of Health and Safety legislation.
- Current valid UK driving license.
If you are interested in this role, please reach out via email or telephone!
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Repairs Manager – AR
✨Tip Number 1
Familiarise yourself with the CANDO values of Rugby Borough Council. Understanding these values will help you align your approach and demonstrate how you can contribute to a customer-first culture during interviews.
✨Tip Number 2
Network with professionals in the social housing sector, especially those who have experience in property repairs management. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on current legislation and best practices related to health and safety in property management. Being knowledgeable about these topics will showcase your commitment to compliance and safety during discussions.
✨Tip Number 4
Prepare to discuss your leadership style and experiences managing teams. Highlight specific examples where you've successfully led change or improved service delivery, as this is crucial for the Property Repairs Manager role.
We think you need these skills to ace Property Repairs Manager – AR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property repairs and management. Emphasise your leadership skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the council's values. Mention how your experience aligns with their goals, particularly in delivering high standards of customer service and compliance.
Highlight Relevant Qualifications: Clearly list your qualifications, especially those related to housing maintenance and asset management. If you have a CIH Level 3 or similar, make it prominent as it’s essential for this role.
Showcase Leadership Experience: Provide examples of your leadership experience, particularly in managing teams within the social housing sector. Discuss how you've successfully led change and improved service delivery in previous roles.
How to prepare for a job interview at Carrington Blake Recruitment
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid understanding of the Property Repairs Manager role. Familiarise yourself with the responsibilities outlined in the job description, especially around leadership, compliance, and customer service. This will help you articulate how your experience aligns with their needs.
✨Showcase Leadership Skills
As this role requires strong leadership, be prepared to discuss your previous experiences managing teams. Share specific examples of how you've coached or mentored staff, improved team performance, or handled challenges. Highlight your ability to foster a customer-first culture.
✨Demonstrate Knowledge of Compliance
Given the importance of compliance in this position, brush up on relevant legislation and standards such as the Decent Homes Standard and Health and Safety regulations. Be ready to discuss how you've ensured compliance in past roles and how you would approach it in this new position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role, such as managing complaints or improving service delivery, and prepare structured responses that demonstrate your strategic thinking.
