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- Tasks: Lead the Property Repairs Team to maintain social housing and ensure compliance with regulations.
- Company: Join Rugby Borough Council, dedicated to community welfare and housing excellence.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work culture.
- Why this job: Make a real impact in your community while developing leadership skills in a dynamic environment.
- Qualifications: Must have relevant qualifications in housing maintenance and experience in managing teams.
- Other info: A valid UK driving license is required; flexibility for emergency contact may be needed.
The predicted salary is between 42000 - 84000 £ per year.
The Property Repairs Manager is responsible for the maintenance of the Council's social housing stock and leased properties, ensuring compliance with all statutory and regulatory requirements. The role involves leading and managing the Property Repairs Team, delivering services within budget and to a high standard, while fostering a customer-first culture in line with our CANDO values.
Through strategic development, the manager will continuously improve the Council's responsive repairs and voids service, driving efficiencies and delivering value for money. This includes strengthening systems, procedures, performance reports, and team development.
Essential Functions and Responsibilities:
- Provide strong leadership, proactive coaching, and mentoring to the Property Repairs Team.
- Deliver an integrated repairs service across all tenures, benchmarking performance against peers.
- Ensure excellent standards of customer service, managing complaints within agreed timescales.
- Maintain safety management in accordance with the Council's Health & Safety policies.
- Act immediately concerning any breaches of Health, Safety, and Environmental policy.
- Manage the service in accordance with all legal and regulatory requirements.
- Achieve or exceed Operational Performance Indicators for maintenance activities.
- Strengthen turnaround times on voids to maximise effectiveness and efficiency.
- Manage and be accountable for strategic planning, legal compliance, and service improvement.
- Monitor financial management to ensure achievement of thresholds.
- Manage and monitor risk, implementing mitigation controls as necessary.
Other Duties and Responsibilities:
- Lead colleagues in developing new methods of working to increase performance standards.
- Ensure effective arrangements for the delivery of all aspects of the property repairs service.
- Prepare reports for Cabinet, Panels, and other bodies, attending meetings as required.
- Provide professional senior management support to all direct reports.
- Ensure compliance with Health & Safety legislation.
- Responsible for the overall emergency out of hours repairs delivery service.
- Any other reasonable duties as may be required by the Chief Officer for Communities & Homes.
Management Responsibilities:
Responsible for all internal and external staff delivering a responsive repairs and maintenance service for Rugby Borough Council.
Financial Responsibilities:
The Property Repairs Manager has responsibility for an expenditure and income budget in excess of £3m per annum.
Responsibility for Assets and Data:
Responsible for all equipment, tools, and technology used to perform the duties of the role.
Extent of Public Contact:
Extensive contact with members of the public, voluntary groups, and Councillors on service and policy issues.
Working Conditions and Environment:
The post holder should have a vehicle available for use and hold a current full UK driving license.
Corporate Responsibilities:
All staff must act within the Council's rules and follow all reasonable management requirements.
Knowledge, Skills, Experience and Qualifications:
- Educated to OND level or equivalent.
- A CIH Level 3 in Housing Maintenance and Asset Management.
- A Management Qualification or equivalent.
- Experience of managing a large workforce with good people management skills.
- Strong commercial acumen and experience of budget planning and management.
- Experience of ensuring quality standards within a project or team environment.
- A good knowledge of Health and Safety legislation.
- Current valid UK driving license.
Property Repairs Manager – AR employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Repairs Manager – AR
✨Tip Number 1
Familiarise yourself with the CANDO values of Rugby Borough Council. Understanding these values will help you align your approach and demonstrate how you can contribute to a customer-first culture during interviews.
✨Tip Number 2
Network with professionals in the social housing sector, especially those involved in property repairs and maintenance. Attend relevant events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 3
Research the latest trends and best practices in property repairs management. Being knowledgeable about current challenges and solutions in the field will allow you to speak confidently about how you can drive efficiencies and improve service delivery.
✨Tip Number 4
Prepare to discuss your leadership style and experiences in managing teams effectively. Highlight specific examples where you've successfully led change or improved performance, as this role requires strong people management skills.
We think you need these skills to ace Property Repairs Manager – AR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property repairs and management. Focus on leadership roles, budget management, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the council's values. Emphasise your leadership skills, experience in social housing, and commitment to health and safety standards.
Showcase Relevant Qualifications: Clearly list your qualifications, such as CIH Level 3 in Housing Maintenance and any management qualifications. Mention any specific training related to health and safety legislation or property management.
Demonstrate Customer Focus: In your application, provide examples of how you've delivered excellent customer service in previous roles. Highlight your ability to manage complaints effectively and ensure compliance with service standards.
How to prepare for a job interview at Carrington Blake Recruitment
✨Showcase Your Leadership Skills
As a Property Repairs Manager, strong leadership is key. Be prepared to discuss your experience in leading teams, coaching staff, and how you've successfully managed diverse groups in the past. Use specific examples to illustrate your ability to motivate and develop your team.
✨Demonstrate Knowledge of Compliance
Familiarise yourself with the relevant health and safety legislation and social housing regulations. During the interview, be ready to explain how you ensure compliance within your previous roles and how you would apply this knowledge to maintain the Council's properties.
✨Emphasise Customer Service Excellence
The role requires a strong customer-first culture. Prepare to share examples of how you've delivered exceptional customer service in the past, particularly in handling complaints and ensuring satisfaction among residents. Highlight any strategies you've implemented to improve service delivery.
✨Discuss Financial Management Experience
Since the position involves managing a significant budget, be ready to talk about your experience with financial planning and management. Discuss how you've previously achieved cost savings or improved financial efficiency in your projects, and how you would approach budget management for the Council.
