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- Tasks: Lead a team to provide top-notch care for our Service Users in supported housing.
- Company: Join a reputable organisation dedicated to enhancing the lives of individuals in need.
- Benefits: Enjoy 28 days leave, a pension scheme, and a fully expensed mobile phone.
- Why this job: Make a real difference while developing your career in a supportive environment.
- Qualifications: NVQ Level 4 in Leadership and Management preferred, with care experience required.
- Other info: This role offers stability and opportunities for growth in a dynamic setting.
The predicted salary is between 36000 - 60000 £ per year.
Reporting into the Area Manager, the Service Manager (Floating) is responsible for delivering Service User centred care through the efficient operational management of a number of Supported housing units (approx 36-40 beds) and staff allocated to them in accordance with company processes and procedures.
Summary of Benefits:
- Salary offered, dependent upon experience
- 28 days annual leave (including paid public holidays)
- Company Contributory Pension Scheme
- Full expensed company mobile phone for business use
- Company laptop with full VPN access
- Mileage paid for business use
- Car business insurance paid
- Free on-site car parking
Key Features of role:
- Provision of direct management and supervision to the Operations Team – Team Leaders, Senior Support Assistants and Support Assistants
- Ensuring the maximisation of Service User interests by liaising with internal and external stakeholders
- Completing a regular case review, development and implementation of a person centred care plan for each Service User
- Overseeing the delivery of physical and mental, person centred care to Service Users
- Implementation and monitoring of safeguarding the rights and dignity of each Service User
- Overseeing the effective management and control of Service User financials and house budgets
- Performance management of the Operations Team to maximise management and staff performance and assure compliance with company procedures
- Conduct training needs analysis for operational staff and work with HR and Training to co-ordinate the delivery of training and development to maximise competence in their job role
- Support staff with developing and implementing staff-rotas, ensuring that appropriate staff cover is available to Service Users
- Attending and actively participating in internal management reviews and external forums
- Accomplishing self-audits and pro-actively engage in external compliance audits.
Qualifications:
- Preference for NVQ Level 4 in Leadership and Management in Social Care (or equivalent), with a minimum of two years’ experience at Assistant Manager, Deputy Manager or Team Leader level within a care setting
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening, writing, communication and presentation skills
- Strong administration and compliance skills
- Full driving licence and use of own car for general business use and to support Service Users
This role offers security, stability and a dynamic working environment, with plenty of scope for career development and progression. Please apply now for immediate consideration.
Care Service Manager employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Service Manager
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to effectively implement and monitor these principles will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in management roles. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with performance management and staff development. Be ready to share specific examples of how you've successfully led teams and improved service delivery in previous roles.
✨Tip Number 4
Research the company’s values and mission statement. Tailoring your conversation to align with their goals during interviews can demonstrate your genuine interest in the position and the organisation.
We think you need these skills to ace Care Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care management, particularly any roles where you've supervised teams or managed care plans. Use specific examples that demonstrate your leadership and compliance skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing person-centred care. Mention how your qualifications, such as NVQ Level 4 in Leadership and Management, align with the job requirements and how you can contribute to the company's mission.
Highlight Relevant Skills: Emphasise your strong communication and administration skills in both your CV and cover letter. Provide examples of how you've effectively liaised with stakeholders or conducted training needs analysis in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a managerial role.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your Leadership Skills
As a Care Service Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any specific examples of how you've successfully managed staff in a care setting.
✨Understand Person-Centred Care
Familiarise yourself with the principles of person-centred care. Be ready to explain how you would implement these principles in your role, including how you would develop and review care plans for service users.
✨Prepare for Compliance Questions
Since compliance is crucial in this role, expect questions about safeguarding and financial management. Think of examples where you've ensured compliance in previous roles and be ready to discuss how you would handle audits.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Prepare to showcase your verbal and written communication skills during the interview. You might be asked to present a scenario or case study, so practice articulating your thoughts clearly.
