Barista - Costa

Barista – Costa role at Moto Hospitality

Pay: £12.40 per hour

Address: Frankley Services, M5 Junction 3/4, Illey Lane, Birmingham B32 4AR

Shifts: Vary between 6am to 11pm, mixture of weekdays and weekends.

Flexible working arrangements: Full or part‑time hours, with the option for a fixed shift pattern to support your work‑life balance.

What we offer our Baristas

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly pay

What you’ll be doing as a Barista

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista‑quality drinks throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer‑centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store are kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following day’s trade

What we’re looking for in you

We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don’t just hire a person; we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for Moto is truly amazing, and we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.

Disclaimers

• Hourly rates of pay may differ for under‑18s; our night shift roles include a premium of £2 per hour
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period