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- Tasks: Lead client accounts and ensure top-notch project execution.
- Company: Join a creative agency in London that values innovation and collaboration.
- Benefits: Enjoy a hybrid work model and competitive salary of £60k.
- Why this job: Be a key player in building lasting client relationships and driving satisfaction.
- Qualifications: 7+ years in client services, strong leadership, and communication skills required.
- Other info: Sphere Digital Recruitment promotes equal opportunities for all applicants.
The predicted salary is between 36000 - 84000 £ per year.
Client Services Director
Client Services Director – Creative Agency – London (Hybrid) – £60k
This role requires a dynamic leader who excels in strategic thinking, communication, and problem-solving to ensure the success of client projects and long-term partnerships.
Responsibilities:
- Oversee and manage key client accounts, serving as the main point of contact and building strong, lasting relationships.
- Lead and mentor the Client Services team to ensure high-quality client experiences and seamless project execution.
- Collaborate with internal teams (creative, strategy, production) to deliver innovative solutions that meet client objectives.
- Drive client satisfaction and retention through proactive communication, timely project delivery, and addressing client needs.
- Manage project budgets, timelines, and resources, ensuring projects are delivered on time and within scope.
- Identify growth opportunities within existing accounts and support business development efforts.
Qualifications:
- 7+ years of experience in client services or account management, preferably in a creative or advertising agency.
- Strong leadership skills with experience managing teams.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Strategic thinker with a passion for delivering creative solutions.
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Client Services Director employer: Sphere Digital Recruitment Group
Contact Detail:
Sphere Digital Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Make sure to showcase your leadership experience in client services. Highlight specific examples where you've successfully managed teams and improved client relationships, as this role requires strong leadership skills.
✨Tip Number 2
Demonstrate your strategic thinking abilities by discussing past projects where you identified growth opportunities or implemented innovative solutions. This will show that you can think critically and drive client satisfaction.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments and tight deadlines. Share specific instances where you successfully managed project budgets and timelines, as this is crucial for the role.
✨Tip Number 4
Familiarize yourself with the creative agency landscape and current trends. Being knowledgeable about the industry will help you engage in meaningful conversations during interviews and demonstrate your passion for delivering creative solutions.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client services and account management, especially within creative or advertising agencies. Use specific examples that demonstrate your leadership skills and strategic thinking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client services and your ability to build strong relationships. Mention how your previous experiences align with the responsibilities of the Client Services Director role.
Highlight Relevant Skills: Emphasize your communication, negotiation, and interpersonal skills in your application. Provide examples of how you've successfully managed teams and delivered innovative solutions in a fast-paced environment.
Showcase Results: Include quantifiable achievements in your application, such as client satisfaction rates, project delivery timelines, or growth opportunities you've identified. This will help demonstrate your effectiveness in driving client success.
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Showcase Your Leadership Skills
As a Client Services Director, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and developing talent within your team.
✨Highlight Your Strategic Thinking
Be ready to discuss your approach to strategic thinking. Share specific instances where your strategic decisions led to successful client outcomes or innovative solutions that met client objectives.
✨Demonstrate Excellent Communication Skills
Communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you manage client relationships and ensure effective communication across teams.
✨Prepare for Problem-Solving Scenarios
Expect to face questions about how you handle challenges. Think of examples where you've successfully resolved client issues or navigated project obstacles, showcasing your problem-solving skills.
