Customer Service Executive

We\’re currently looking for Customer Service Executives to create an outstanding customer experience in our Peugeot / SEAT / Skoda / CUPRA / BYD branch in Edinburgh Seafield and help customers get excited about our products. Why choose us? 33 days\’ holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Hours You\’ll work a five-day week on a set rota that includes weekends (38 hours per week). About the role At Arnold Clark you\’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch. This will be a great fit for a customer service supersta…