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- Tasks: Provide 3rd line support and troubleshoot technical issues daily.
- Company: Join a rapidly growing company that values your growth and success.
- Benefits: Enjoy a starting salary of £35,000 - £50,000, flexible working, and funded training.
- Why this job: Be part of a dynamic team with opportunities for progression and exciting challenges.
- Qualifications: Passion for IT and relevant experience in technical support is essential.
- Other info: Experience a modern office environment with great coffee and regular social events.
The predicted salary is between 35000 - 50000 £ per year.
3rd line Support
The company as well as the starting salary will offer great work life balance!
Starting salary £35,000 - £50,000 per annum OTE
- Pension scheme (with additional employer contributions after 2 years)
- Healthcare and Wellbeing Scheme (after successful completion of probation)
- Life insurance
- 25 days holiday + your birthday off
Additional Perks Include:
- Funded training and certification opportunities
- Flexible working arrangements where possible
- Modern office with breakout areas and great coffee
- Company laptop
- Company Car
- Employee recognition and referral programs
- Regular team-building activities and social events
- Opportunities for progression into leadership or specialist technical roles
Are you looking to be part of a company where your growth drives our success? My client is in an exciting period of rapid growth, and is looking for passionate IT professionals to grow with them. They believe in investing in their team—supporting career development through funded training, industry-recognised certifications, and hands-on experience with cutting-edge technologies.
No two days are the same. You’ll enjoy a mix of office-based work, on-site client visits, and more.
Senior Technical Support Engineer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and tools relevant to technical support. Being well-versed in current trends will not only boost your confidence but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current employees or professionals in similar roles. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare for potential technical assessments by practising common troubleshooting scenarios. This hands-on preparation will help you showcase your problem-solving skills effectively during the interview process.
✨Tip Number 4
Highlight your soft skills, such as communication and teamwork, during discussions. As a Senior Technical Support Engineer, your ability to collaborate and convey complex information clearly is just as important as your technical expertise.
We think you need these skills to ace Senior Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and any specific technologies mentioned in the job description. Use keywords from the job listing to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your desire to grow within the company. Mention how your skills align with their focus on career development and your enthusiasm for working with cutting-edge technologies.
Highlight Relevant Certifications: If you have any industry-recognised certifications, be sure to mention them in your application. This will show that you are committed to your professional development and align with the company's investment in training.
Showcase Soft Skills: In addition to technical skills, highlight your soft skills such as communication, teamwork, and problem-solving. These are crucial for a role in technical support and will help you stand out as a candidate who can thrive in a collaborative environment.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Skills
As a Senior Technical Support Engineer, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific technologies you've worked with and how you've solved complex issues in the past. Highlight any relevant certifications or training that showcase your commitment to professional development.
✨Understand the Company Culture
Research the company's values and culture before the interview. Since they emphasise work-life balance and career growth, be ready to discuss how you align with these values. Share examples of how you've contributed to a positive team environment in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process when faced with technical challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current projects, the tools they use, or opportunities for further training and development. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
