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- Tasks: Support healthcare teams with clerical and administrative tasks while managing patient interactions.
- Company: Join a dedicated team within the Bowel Cancer Screening Programme, focused on patient care.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Make a real impact in patient care while developing essential organisational and communication skills.
- Qualifications: Strong organisational skills and a passion for helping others are key; no prior experience required.
- Other info: Be the first point of contact for patients, ensuring confidentiality and excellent service.
The predicted salary is between 30000 - 42000 £ per year.
The post holder will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals. The role involves the coordination and implementation of office procedures and duties, requiring strong organisational skills and excellent knowledge of administrative systems. The post holder will often be the first point of contact for patients and colleagues, serving as a focal point for the service with clear communication and liaison skills. They will manage and prioritise their workload independently and be responsible for managing bowel screening patients through this pathway.
Responsibilities include:
- Providing a full range of clerical duties to both clinical and administrative areas, including contact with patients, carers, and healthcare professionals.
- Engaging in face-to-face contact with patients when required, primarily communicating via telephone, email, texts, and MyMFT, ensuring patient confidentiality at all times.
- Completing and complying with Trust mandatory training requirements.
- Using Trust systems to accurately book, record patient details and activities, ensuring timely recording of all patient activities in line with the Trust Patient Access Policy and data quality standards.
- Providing a telephone service, answering and recording incoming calls, relaying queries and messages, and liaising with other departments and external organisations as needed.
- Once trained, working in accordance with Trust Digital Competence requirements, including the use of Electronic Patient Records, assisting patients with digital systems, and arranging services such as patient transport, interpretation services, porters, clinic appointments, and diagnostic tests, ensuring compliance with deadlines and inputting requests into relevant systems.
Team Administrator - Bowel Cancer Screening Programme employer: Manchester University NHS Foundation Trust
Contact Detail:
Manchester University NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator - Bowel Cancer Screening Programme
✨Tip Number 1
Familiarise yourself with the specific administrative systems used in healthcare settings. Understanding how to navigate these systems will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Practice your communication skills, especially in a healthcare context. Being able to convey information clearly and empathetically is crucial, so consider role-playing scenarios with friends or family to enhance your skills.
✨Tip Number 3
Showcase your organisational abilities by discussing any relevant experiences where you managed multiple tasks or projects. This could be from previous jobs, volunteer work, or even personal projects that required careful planning and execution.
✨Tip Number 4
Research the Bowel Cancer Screening Programme specifically. Understanding its goals and challenges will allow you to speak knowledgeably about the programme during interviews, making you a more attractive candidate.
We think you need these skills to ace Team Administrator - Bowel Cancer Screening Programme
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Administrator position. Highlight key skills such as organisational abilities, communication skills, and familiarity with administrative systems.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles where you provided clerical support, managed patient interactions, or worked in healthcare settings.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and explains how your background makes you a suitable candidate. Mention specific examples of your organisational skills and ability to handle confidential information.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role of a Team Administrator.
How to prepare for a job interview at Manchester University NHS Foundation Trust
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight any systems or tools you used to stay organised.
✨Demonstrate Clear Communication
As the first point of contact for patients and colleagues, effective communication is key. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've handled difficult conversations or provided excellent customer service.
✨Familiarise Yourself with Trust Systems
Research the administrative systems and processes used by the Trust. If possible, mention any relevant experience you have with similar systems, as this will show your readiness to adapt quickly to their environment.
✨Emphasise Patient Confidentiality
Understanding the importance of patient confidentiality is crucial in this role. Be prepared to discuss how you have maintained confidentiality in previous positions and why it matters in a healthcare setting.
