SPA RECEPTIONIST - PART TIME 24HRS

Join Iconic Luxury Hotels as a SPA RECEPTIONIST – PART TIME 24HRS at Cliveden House, Maidenhead, Berkshire.

Cliveden House is a luxury 5 Red Star hotel surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames. We value our team and encourage them to be themselves, creating a culture where our efforts go hand in hand with enjoying what we do and delivering exceptional hospitality.

Job Description

We are seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests.

Responsibilities

• Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience
• Manage spa bookings and appointments efficiently, providing detailed information about available services
• Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner
• Coordinate with the spa team to ensure the smooth flow of appointments and services.
• Assist in maintaining a serene and organised spa reception and boutique area
• Uphold high standards of customer service, ensuring guest satisfaction throughout their visit

What’s in it for you?

• £16,175 (part time – 24 hrs)
• £3,300 estimated annual Tronc (non-contractual)
• Commission on products sales
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Uniform provided
• Staff accommodation available if required
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Discounts on spa treatments and products
• Special gifts based on length of service
• Recommend-a-friend bonus scheme.
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• Excellent Training and Career Development opportunities

We are an equal opportunities employer and welcome applications from all qualified candidates.