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- Tasks: Lead global logistics operations, ensuring timely delivery of PlayStation products.
- Company: Join PlayStation, a leader in entertainment and innovation under Sony Interactive Entertainment.
- Benefits: Enjoy a diverse and inclusive workplace with opportunities for growth and innovation.
- Why this job: Be part of a dynamic team that shapes the future of gaming logistics.
- Qualifications: 10+ years in logistics with leadership experience; knowledge of transportation modes required.
- Other info: Work in London with a focus on global supply chain operations.
The predicted salary is between 48000 - 84000 £ per year.
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
As the Manager, Global Logistics Operations, you will be joining PlayStation's Global Supply Chain Operations Organization. In this role, you will have the opportunity to build a comprehensive understanding of PlayStation’s global operations, focusing on delivering PlayStation products on time and in full to our diverse customer base. This highly operational role requires the ability to deliver solutions that improve the fulfillment capabilities of the supply chain in alignment with sales plans.
Responsibilities:
- Leadership of the team managing all day-to-day, weekly, and monthly logistics operations activities across the Americas and EMEA, currently comprising 4 Regional Logistics Operations Managers, split as 2 in the US and 2 in EMEA.
- Ownership of complex global logistics operational activities across diverse regions, supporting inbound delivery of goods to production and distribution facilities, and outbound to B2B and B2C customers.
- Serve as the escalation and strategic point of contact for regional logistics activities for both internal teams and external service providers.
- Collaborate with Sales Operations, Warehousing, Planning, and Security leaders to develop, optimize, and deliver transportation plans.
- Develop and manage best-in-class logistics standards and practices, focusing on process improvement and automation where feasible.
- Manage logistics service provider networks, overseeing transport activities via road, sea, air, and multimodal options globally.
- Define and execute strategic roadmaps to improve safety, quality, defect reduction, and cost efficiency.
- Identify network improvement opportunities and develop plans for waste reduction and efficiency enhancement with a customer-facing perspective.
- Support exception management, working with logistics providers to resolve issues rapidly and develop long-term improvement strategies.
- Coordinate with Managed Service Providers for transportation bookings and planning, including NPI and high-risk activities.
- Engage with internal and external stakeholders to ensure capacity planning and proactive carrier management.
- Utilize global logistics systems to ensure SLA achievement, process compliance, and exception tracking.
- Act as primary point of contact for assembly planning, commercial, and warehouse operations.
- Track and manage exceptions and respond to track & trace requests.
Qualifications:
- 10+ years of experience in logistics, transportation, 3PL management, or fulfillment operations.
- Broad knowledge of transportation modes, especially sea, road, and air, inbound and outbound across APAC, EMEA, and the Americas.
- Leadership experience managing a global team is essential.
- Extensive experience managing transportation providers and 3PL/4PL logistics models across EMEA.
- Strong knowledge of logistics operations, preferably within the consumer-packaged goods or video game industry.
- Experience with ERP systems (SAP GUI, SAP Fiori, SAP BO, SAP IBP).
- Experience with TMS and managing 4PL transport management partners.
- Bachelor’s degree or equivalent experience.
- Lean/Six Sigma experience is a plus.
Manager, Global Logistics Operations employer: PlayStation
Contact Detail:
PlayStation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Global Logistics Operations
✨Tip Number 1
Familiarise yourself with PlayStation's products and services. Understanding their logistics needs in relation to the gaming industry will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the logistics and supply chain sectors, especially those with experience in the gaming or consumer-packaged goods industries. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Highlight your leadership experience in managing global teams. Be prepared to discuss specific examples of how you've successfully led logistics operations across different regions.
✨Tip Number 4
Stay updated on the latest trends in logistics technology and practices, such as automation and process improvement. Being knowledgeable about these topics can set you apart as a candidate who is forward-thinking and innovative.
We think you need these skills to ace Manager, Global Logistics Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and qualifications for the Manager, Global Logistics Operations position. Tailor your application to highlight relevant experience in logistics, transportation, and team leadership.
Craft a Tailored CV: Your CV should reflect your 10+ years of experience in logistics and transportation. Emphasise your leadership roles and any specific achievements related to managing global teams or improving logistics operations.
Write a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and how your skills align with PlayStation's mission. Mention specific examples of how you've improved logistics processes or managed complex operations in previous roles.
Highlight Relevant Skills: Make sure to include key skills that are relevant to the job, such as experience with ERP systems, TMS, and Lean/Six Sigma methodologies. This will demonstrate your capability to meet the demands of the role.
How to prepare for a job interview at PlayStation
✨Understand the Company Culture
Before your interview, take some time to research PlayStation's company culture. They value innovation, diversity, and inclusivity, so be prepared to discuss how your values align with theirs and how you can contribute to their mission.
✨Showcase Your Logistics Expertise
Given the role's focus on global logistics operations, be ready to share specific examples from your past experience that demonstrate your knowledge of transportation modes and logistics management. Highlight any relevant achievements in improving supply chain efficiency or managing complex logistics operations.
✨Prepare for Leadership Questions
As a managerial position, expect questions about your leadership style and experience. Think of scenarios where you've successfully led a team, resolved conflicts, or implemented process improvements. Be ready to discuss how you motivate and develop your team members.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the challenges the logistics team currently faces or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
