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- Tasks: Handle motor claims and assist customers with their vehicle needs.
- Company: Join a fun, leading law firm with over 20 years in the legal sector.
- Benefits: Enjoy uncapped bonuses, birthday leave, and free well-being support.
- Why this job: Be part of a vibrant team that celebrates wins and fosters friendships.
- Qualifications: Sales or motor claims experience is welcome; enthusiasm is key!
- Other info: Immediate interviews available for 4 exciting positions!
The predicted salary is between 27600 - 45000 ÂŁ per year.
Motor Claims Handler – First Notification of Loss (X4 positions)
ÂŁ27,600 basic salary + monthly bonuses taking you to ÂŁ45,000 per year
Manchester City Centre
This role is a fantastic combination of sales & motor enquiries whilst being based in a leading law firm, who have been operating for over 20 years in the legal sector.
The first word that springs to mind with this business – personalities! This is such a fun loving group of individuals, who work hard and celebrate the wins. Enthusiasm, confidence, and bubbly personalities are what will fit into the team the best. You’ll have the best management support available, the best training, and a great set of colleagues who you will make friends for life with.
We will consider applicants from sales: You may not have the motor experience, however if you are from a sales background you’ll have the skills to be able to upsell on our services which includes hire cars, and repairs on their vehicles in our in-house garages across the UK. The easiest part about sales is when the customer has a need, and that’s exactly what this is. Your customers have damage on their vehicles and may even be undriveable so it’s important to offer the services they need to get customers back on the road safely. You’ll earn uncapped bonuses for every customer you pass across to hire or repairs.
We will consider applicants from motor claims: Answering calls from customers at “FNOL” stage means completing a full fact find on the damage and their needs. Your role will have an evidence element to it, as you’ll need to understand if there are any witnesses, or passengers, or if it was fault or non-fault. This means we can consider anyone from a similar claims role, who has dealt with claims at first stage in the past.
With both sales & claims management involved in the role; we are able to consider both!
- Employee of the month awards
- Lunches and treats provided in the office
- Day off for your birthday plus a gift
- Free access to well-being and mental health support
- Company social events all paid for (including overnight stays)
- Your child’s first day of school off work
- No bank holiday working
- Trips to the races, golf dances, food and drink outings etc.
- Long service bonus
- End of year awards evening for the entire business
- Extra holidays given throughout the year for great attendance
With 4 positions available we are conducting interviews immediately. Please apply now to be considered: Zandra.carter@thecityrecruiter.co.uk | 0161 566 1050
FNOL Claims Handler employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FNOL Claims Handler
✨Tip Number 1
Show your enthusiasm! When you get the chance to speak with us, let your personality shine through. We love bubbly and confident individuals, so don’t hold back on showcasing your energy and passion for the role.
✨Tip Number 2
Familiarise yourself with the motor claims process. Even if you come from a sales background, understanding the basics of FNOL will help you engage in meaningful conversations during interviews and demonstrate your commitment to learning.
✨Tip Number 3
Prepare to discuss your sales achievements. Since this role involves upselling services, be ready to share specific examples of how you've successfully met customer needs in the past and how you can apply those skills here.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work in similar roles can provide valuable insights and tips that could give you an edge during the interview process.
We think you need these skills to ace FNOL Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the FNOL Claims Handler position. Familiarise yourself with the responsibilities and skills required, especially the blend of sales and motor claims experience.
Tailor Your CV: Highlight relevant experience in sales or claims management in your CV. Use specific examples that demonstrate your ability to upsell services or handle customer inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company culture. Mention how your personality aligns with their fun-loving team and your eagerness to contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Career Wallet
✨Show Your Enthusiasm
This role is all about personality, so make sure to convey your enthusiasm during the interview. Smile, engage with your interviewer, and express your excitement about the opportunity to work in a fun-loving team.
✨Highlight Your Sales Skills
Even if you don't have direct motor claims experience, focus on your sales background. Prepare examples of how you've successfully upsold products or services in the past, as this will demonstrate your ability to meet customer needs effectively.
✨Understand the FNOL Process
Familiarise yourself with the First Notification of Loss (FNOL) process. Be ready to discuss how you would handle initial customer calls, gather necessary information, and assess their needs, showing that you understand the importance of this stage in the claims process.
✨Prepare for Team Dynamics
Since the company values teamwork and camaraderie, think about how you can contribute to a positive team environment. Be prepared to share examples of how you've worked well in teams before and how you celebrate wins together.
