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- Tasks: Join our team as a Client Service Coordinator, supporting clients in their homes.
- Company: St Elizabeth Care Agency is an award-winning care provider dedicated to high-quality services.
- Benefits: Enjoy a competitive salary, paid mileage, and access to discounts through the Blue Light Card.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience in social care and NVQ 3 or equivalent required; must be kind and compassionate.
- Other info: This role is female-only due to client needs; immediate interviews available.
The predicted salary is between 22000 - 29000 £ per year.
St Elizabeth Care Agency, Ipswich, IP3 8LX
£25,937.19 per annum (plus additional on call payments)
Full time, 37.5 hours per week
Permanent position
Reference: 0190
Do you want to be part of a supportive team, feeling valued and making a difference every day? Awarded ‘Outstanding’ by the Care Quality Commission, St Elizabeth Care Agency has a new opportunity for a Client Service Coordinator to join our team. Our aim is to provide high-quality, tailored services to clients living in their own homes. We support individuals from the age of 18 who, for various reasons, are unable to manage some aspects of their daily lives or access the community. Our services currently operate in Woodbridge, Ipswich, and surrounding areas.
About the role:
As a Client Service Coordinator, you will collaborate with the Care Agency office team to develop new and current client services, provide direct care and support for clients, and ensure the Care Planning system is accurate and up to date with Client and Worker information. The role involves working alternate weekends and providing ‘on call’ support.
What skills will I need?
- Experience in a similar role, NVQ 3 in Social Care or equivalent
- Kind, caring, and compassionate nature
- Passion for providing high standards of care and support
- Team player with a ‘can do’ attitude
- Driving within the community to clients' homes; a full clean driving license with business class 1 insurance and access to a vehicle is essential
- Confident IT user
Benefits and rewards:
- Competitive salary
- Paid mileage at 45p per mile
- Full induction, ongoing support, and training opportunities
- Access to Employee Assistance Programme
- Eligibility for a Blue Light Card with discounts
- Refer a friend scheme worth £200 after successful probation
- Support and mentoring
- Pension scheme
How To Apply
If this sounds like the right role for you, please contact us today! For an application pack or further information, email gemma.clover@stelizcare.co.uk or call (01473) 707900. Closing date: 21 May 2025. Immediate interviews available.
All profits are donated to the Hospice to support its work with people living with a progressive illness. Please note: This role is open to females only due to the needs of the people supported. This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Only apply if you have the right to work in the UK; we do not offer Visa Sponsorship.
IMPORTANT: Please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The ‘Apply Now’ button only allows you to submit a job alert, not an application.
Contact Detail:
Suffolk Jobs Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Coordinator
✨Tip Number 1
Familiarise yourself with the values and mission of St Elizabeth Care Agency. Understanding their commitment to high-quality, tailored services will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your experience in social care and any relevant qualifications, such as NVQ 3. Be prepared to discuss specific examples of how you've provided compassionate support in previous roles.
✨Tip Number 3
Demonstrate your IT skills by being ready to discuss any software or systems you've used in past roles. Mentioning your ability to keep accurate records will show you're detail-oriented, which is crucial for this position.
✨Tip Number 4
Since the role involves driving within the community, ensure you have your driving license and insurance details ready. Being able to confidently discuss your driving experience can set you apart from other candidates.
We think you need these skills to ace Client Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Client Service Coordinator position. Tailor your application to highlight how your experience aligns with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in social care or similar roles. Mention specific examples that demonstrate your caring nature, teamwork skills, and ability to provide high standards of care.
Showcase Your Qualifications: If you have an NVQ 3 in Social Care or equivalent, make sure to mention it prominently in your application. This qualification is essential for the role, so ensure it stands out.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for providing care and support. Explain why you want to work with St Elizabeth Care Agency and how you can contribute to their mission of delivering high-quality services.
How to prepare for a job interview at Suffolk Jobs Direct
✨Show Your Compassion
As a Client Service Coordinator, demonstrating your kind and caring nature is crucial. Be prepared to share examples from your past experiences where you provided exceptional care and support to clients.
✨Highlight Your Teamwork Skills
This role requires collaboration with the Care Agency office team. Discuss instances where you successfully worked as part of a team, showcasing your 'can do' attitude and how you contributed to achieving common goals.
✨Demonstrate IT Proficiency
Since the role involves maintaining accurate client and worker information in the Care Planning system, be ready to talk about your IT skills. Mention any relevant software you’ve used and how you’ve adapted to new technologies in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in real-life situations. Think about challenges you might face in this role and how you would handle them, especially regarding client care and on-call support.
