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- Tasks: Join our team as a Client Service Coordinator, supporting clients in their homes.
- Company: St Elizabeth Care Agency is an award-winning care provider dedicated to high-quality services.
- Benefits: Enjoy a competitive salary, paid mileage, and access to discounts through the Blue Light Card.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience in social care and a NVQ 3 or equivalent are essential.
- Other info: This role is female-only due to client needs; immediate interviews available.
The predicted salary is between 22000 - 29000 £ per year.
St Elizabeth Care Agency, Ipswich, IP3 8LX
£25,937.19 per annum (plus additional on call payments)
Full time, 37.5 hours per week
Permanent position
Reference: 0190
Do you want to be part of a supportive team, feeling valued and making a difference every day? Awarded ‘Outstanding’ by the Care Quality Commission, St Elizabeth Care Agency has a new opportunity for a Client Service Coordinator to join our team. Our aim is to provide high-quality, tailored services to clients living in their own homes. We support individuals from the age of 18 who, for various reasons, are unable to manage some aspects of their daily lives or access the community. Our services currently operate in Woodbridge, Ipswich, and surrounding areas.
About the role:
As a Client Service Coordinator, you will collaborate with the Care Agency office team to develop new and current client services, provide direct care and support for clients, and ensure the Care Planning system is accurate and up to date with Client and Worker information. The role involves working alternate weekends and providing ‘on call’ support.
What skills will I need?
- Experience in a similar role, NVQ 3 in Social Care or equivalent
- Kind, caring, and compassionate nature
- Passion for providing high standards of care and support
- Team player with a ‘can do’ attitude
- Driving within the community to clients' homes; a full clean driving license with business class 1 insurance and access to a vehicle is essential
- Confident IT user
Benefits and rewards:
- Competitive salary
- Paid mileage at 45p per mile
- Full induction, ongoing support, and training opportunities
- Access to Employee Assistance Programme
- Eligibility for a Blue Light Card with discounts
- Refer a friend scheme worth £200 after successful probation
- Support and mentoring
- Pension scheme
How To Apply
If this sounds like the right role for you, please contact us today! For an application pack or further information, email gemma.clover@stelizcare.co.uk or call (01473) 707900. Closing date: 21 May 2025. Immediate interviews available.
All profits are donated to the Hospice to support its work with people living with a progressive illness. Please note: This role is open to females only due to the needs of the people supported. This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Only apply if you have the right to work in the UK; we do not offer Visa Sponsorship.
IMPORTANT: Please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The ‘Apply Now’ button only allows you to submit a job alert, not an application.
Client Service Coordinator employer: Suffolk Jobs Direct
Contact Detail:
Suffolk Jobs Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of clients in home care. Understanding the challenges they face will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the care sector. Attend local events or join online forums to connect with others who work in similar roles, as they may provide insights or even referrals to opportunities at St Elizabeth Care Agency.
✨Tip Number 3
Prepare to discuss your experience in coordinating care services. Think of specific examples where you've successfully managed client needs or improved service delivery, as this will showcase your capability for the Client Service Coordinator position.
✨Tip Number 4
Be ready to demonstrate your IT skills. Since the role requires confident use of technology, consider brushing up on relevant software or tools that are commonly used in care planning and client management.
We think you need these skills to ace Client Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Client Service Coordinator position. Tailor your application to highlight how your experience aligns with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in social care or similar roles. Mention specific examples that demonstrate your caring nature, teamwork skills, and ability to provide high standards of care.
Showcase Your Qualifications: If you have an NVQ 3 in Social Care or equivalent, make sure to mention it prominently in your application. This qualification is essential for the role, so ensure it stands out.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for providing care and support. Explain why you want to work with St Elizabeth Care Agency and how you can contribute to their mission of delivering high-quality services.
How to prepare for a job interview at Suffolk Jobs Direct
✨Show Your Compassion
As a Client Service Coordinator, demonstrating your kind and caring nature is crucial. Be prepared to share examples from your past experiences where you provided support or care to individuals in need.
✨Highlight Relevant Experience
Make sure to discuss your previous roles that relate to client service or social care. If you have an NVQ 3 in Social Care or equivalent, mention it prominently as it aligns with the job requirements.
✨Demonstrate Team Spirit
This role requires a strong team player attitude. Be ready to talk about how you've successfully collaborated with others in previous positions and how you can contribute positively to the team at St Elizabeth Care Agency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle on-call situations. Think of scenarios where you had to make quick decisions or manage challenging situations effectively.
