Senior Patient Flow Coordinator
Senior Patient Flow Coordinator

Senior Patient Flow Coordinator

London Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to provide psychological support and leadership in acute mental health care.
  • Company: West London NHS Trust is a diverse healthcare provider with a strong reputation in mental health services.
  • Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
  • Why this job: Make a real impact on mental health crises while working with a passionate multi-disciplinary team.
  • Qualifications: Doctoral level training in psychology and experience in mental health settings required.
  • Other info: This role involves home visits to support service users in crisis.

The predicted salary is between 42000 - 60000 £ per year.

This post offers the exciting opportunity to join the Acute Mental Health Services psychology team in West London NHS Trust. The post offers the successful candidate the opportunity to work as a senior clinician in acute care working with service users experiencing a mental health crisis, working with the MDT to hold a psychological formulation about a service user and working in a leadership role. The post will be based in Hammersmith & Fulham Crisis Assessment and Treatment Team.

The post-holder will work collaboratively and proactively with the multi-disciplinary team to manage risk robustly and to provide a psychological perspective to the care provided, along with providing assessment, formulation and brief interventions to service users and their families. The post holder will be part of the AMHS psychology team, which includes clinical psychologists, counselling psychologists, psychotherapists, clinical associates in psychology and assistant psychologists. The team also offers placements for trainee clinical psychologists.

Main duties of the job include:

  • Providing a full and comprehensive psychology service offering assessment, formulation, risk assessment and brief evidence-based interventions when indicated.
  • Offering indirect work ensuring that all members of the multidisciplinary team have access to a psychological framework for understanding the service user’s needs.
  • Developing knowledge and skills for the MDT to utilise a psychological framework through teaching, training and supervision.
  • Working as a clinical member of a multi-disciplinary team, ensuring the systematic provision and governance of a high-quality specialist clinical psychology service.
  • Utilising research skills for audit, policy and service development and research within the area served by the team/service.
  • Participating as a senior clinician and being an integral part of the leadership team involved in the development and delivery of a high-quality service.
  • Functioning as an autonomous practitioner responsible for their own work within professional guidelines and the overall framework of the service’s policies and procedures.

Hammersmith & Fulham Crisis Assessment and Treatment Team provides a service for adult service users experiencing mental health crisis requiring intensive home-based support and treatment. The service aims to prevent service users from requiring a hospital admission; therefore, the post holder will be required to travel to service users’ homes.

Person specification includes:

  • Doctoral level training in clinical or counselling psychology or its equivalent, including models of psychopathology, clinical psychometrics and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology as accredited by the BPS.
  • Professional registration with the Health and Care Professions Council.
  • Training in clinical supervision for doctoral, and equivalent, trainees.
  • Evidence of post-doctoral training in psychological therapies relevant to severe and enduring mental health difficulties.

Experience required includes:

  • Post qualification experience of working in mental health settings delivering specialist psychological assessment, formulation and interventions across a range of settings.
  • Experience of working with a wide range of client groups across the whole life course presenting with a range of psychological problems.
  • Experience of providing clinical supervision to assistant/trainee or qualified psychologists, and/or other professionals.
  • Experience of the application of clinical psychology in different cultural contexts.

Knowledge and skills required include:

  • Skills in the use of complex methods of psychological assessment, formulation, intervention and management.
  • Well-developed skills in effective communication of complex, highly technical and/or clinically sensitive information.
  • Doctoral level knowledge of research methodology, research design and complex data analysis.
  • Knowledge of the theory and practice of at least two specialised psychological therapies.

Senior Patient Flow Coordinator employer: West London NHS Trust

West London NHS Trust is an exceptional employer, offering a dynamic and supportive work environment for the Senior Patient Flow Coordinator role. With a strong commitment to diversity and inclusion, the Trust fosters a collaborative culture where employees can thrive through continuous professional development and leadership opportunities. Located in Hammersmith & Fulham, staff benefit from working within a renowned mental health service that prioritises high-quality care and innovative practices, making it a rewarding place to contribute to meaningful change in the community.
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Contact Detail:

West London NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Patient Flow Coordinator

✨Tip Number 1

Familiarise yourself with the specific psychological therapies mentioned in the job description, such as DBT and CBT-P. Being able to discuss these therapies confidently during your interview will demonstrate your expertise and commitment to the role.

✨Tip Number 2

Network with current or former employees of West London NHS Trust, especially those in the Acute Mental Health Services. They can provide valuable insights into the team dynamics and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare to showcase your experience in multi-disciplinary teamwork. Think of specific examples where you've collaborated effectively with other professionals, as this is a key aspect of the role and will highlight your ability to contribute positively to the team.

✨Tip Number 4

Stay updated on the latest research and developments in mental health care, particularly in crisis intervention. Being knowledgeable about current trends will not only impress your interviewers but also show your dedication to providing high-quality care.

We think you need these skills to ace Senior Patient Flow Coordinator

Doctoral level training in clinical or counselling psychology
Professional registration with the Health and Care Professions Council
Training in clinical supervision for doctoral trainees
Post-doctoral training in psychological therapies relevant to severe mental health difficulties
Experience in delivering specialist psychological assessment and interventions
Ability to work with a wide range of client groups across the life course
Experience providing clinical supervision to assistant/trainee psychologists
Skills in complex psychological assessment and formulation
Well-developed communication skills for conveying complex information
Knowledge of research methodology and data analysis in clinical psychology
Expertise in at least two specialised psychological therapies
Understanding of trauma-informed approaches
Ability to manage and organise a caseload effectively
Knowledge of the Mental Health Act and Mental Capacity Act
Familiarity with NHS Leadership Framework and Positive Leadership Models

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in mental health settings, particularly in acute care. Emphasise your qualifications, such as your doctoral training and any post-doctoral training in psychological therapies.

Craft a Compelling Cover Letter: In your cover letter, express your passion for working with service users experiencing mental health crises. Discuss your experience with multi-disciplinary teams and how you can contribute to the leadership role within the Acute Mental Health Services psychology team.

Highlight Relevant Skills: Clearly outline your skills in psychological assessment, formulation, and intervention. Mention your ability to communicate complex information effectively, as well as your experience in providing clinical supervision and training.

Showcase Your Research Experience: If applicable, include details about your research skills and any contributions to service development or policy changes. This will demonstrate your ability to utilise research in practice, which is crucial for this role.

How to prepare for a job interview at West London NHS Trust

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Senior Patient Flow Coordinator. Familiarise yourself with the specific duties mentioned in the job description, such as providing psychological assessments and working collaboratively with the multi-disciplinary team.

✨Showcase Your Experience

Prepare to discuss your relevant experience in mental health settings. Highlight your qualifications, especially any post-doctoral training or experience in acute mental health services, and be ready to provide examples of how you've applied psychological theories in practice.

✨Demonstrate Leadership Skills

As this role involves a leadership component, be prepared to discuss your experience in leading teams or projects. Share specific examples of how you've facilitated team formulation or provided supervision to junior colleagues, showcasing your ability to guide and support others.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage complex situations. Think about past experiences where you had to make difficult decisions or handle sensitive information, and be ready to explain your thought process.

Senior Patient Flow Coordinator
West London NHS Trust
Location: London
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