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- Tasks: Be the go-to person for customer inquiries and prepare accurate quotes.
- Company: Join a trusted leader in valve supply and servicing with a focus on quality and innovation.
- Benefits: Enjoy competitive pay, training, gym membership, and options for electric vehicles.
- Why this job: This role offers growth in a collaborative environment while making a real impact in critical industries.
- Qualifications: Previous sales or customer service experience is a must; technical knowledge of valves is a plus.
- Other info: Flexible 9-day fortnight working pattern available.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: Internal Sales
Location: Westhill, Aberdeenshire
Company: Specialist Valve Services Ltd
About Us:
At Specialist Valve Services Ltd, we are a trusted leader in valve supply, management and servicing, committed to delivering exceptional quality, safety, and environmental standards in every project. With a growing reputation for reliability and innovation, we specialise in maintenance, inspection, and repair services for critical valve systems in industries such as oil & gas and renewable energies. We pride ourselves on delivering reliable, high-quality solutions that keep our clients’ operations running smoothly.
We are looking for a proactive and customer-focused Internal Salesperson to join our team. This role is ideal for someone with a technical sales background who thrives in a fast-paced, collaborative environment.
Role Overview:
You will be a key point of contact for customers, managing enquiries, preparing quotations, reviewing clarifications, and attending client meetings. You will play a vital role in delivering excellent customer service and driving business growth.
Key Responsibilities:
Customer Support: Handle incoming customer enquiries – providing prompt and professional responses.
Quotations: Prepare and issue accurate quotations based on customer requirements, working closely with the technical and operations teams to ensure feasibility.
Product Knowledge: Develop a thorough understanding of our valve supply, management and servicing solutions to provide technical advice and recommendations to customers.
Relationship Building: Foster strong relationships with existing clients to ensure repeat business and identify opportunities.
System Management: Maintain up-to-date records of customer interactions, quotes, and sales activities in the company system.
Market Awareness: Stay informed about industry trends and competitor offerings to better meet customer needs.
Qualifications & Experience:
Previous experience in internal sales, customer service, or a similar role, ideally within the valve, industrial equipment, or manufacturing sectors.
Technical knowledge of valves, their applications, and related services is a strong advantage.
Excellent communication and interpersonal skills.
Strong attention to detail and organisational skills, with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite.
A proactive and solution-oriented mindset, with a focus on delivering exceptional customer service.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive training to enhance your technical and sales skills.
- A supportive and team-oriented work environment.
- Opportunities for professional growth and development within a leading company.
· 9 day fortnight working pattern option
- Optional electric vehicle scheme.
- Free gym membership
- Private medical care options.
Internal Sales employer: Specialist Valve Services
Contact Detail:
Specialist Valve Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarize yourself with the valve industry and the specific products offered by Specialist Valve Services Ltd. Understanding the technical aspects of valves and their applications will help you engage more effectively with potential clients.
✨Tip Number 2
Network within the oil & gas and renewable energy sectors. Attend industry events or join relevant online forums to connect with professionals who may have insights into the company or the role, which can give you an edge during the interview process.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or an email inquiry, showing that you can provide prompt and professional responses will reflect well on your suitability for the Internal Sales position.
✨Tip Number 4
Research current trends in the valve supply and servicing market. Being knowledgeable about competitors and industry developments will not only prepare you for interviews but also show your proactive approach to understanding the business landscape.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Specialist Valve Services Ltd. Understand their products, services, and the industries they operate in. This knowledge will help you tailor your application and demonstrate your interest.
Highlight Relevant Experience: Emphasize any previous experience in internal sales or customer service, particularly in the valve or industrial equipment sectors. Use specific examples to showcase your technical knowledge and how it relates to the role.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your interpersonal skills in your application. Provide examples of how you've successfully managed customer relationships or handled enquiries in the past.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'customer support', 'quotations', and 'relationship building' to ensure your application stands out.
How to prepare for a job interview at Specialist Valve Services
✨Understand the Product
Make sure to familiarize yourself with the valve supply, management, and servicing solutions offered by Specialist Valve Services Ltd. Being able to discuss specific products and their applications will demonstrate your technical knowledge and show that you're prepared for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you successfully handled customer inquiries or resolved issues. Highlighting your proactive and solution-oriented mindset will resonate well with the company's focus on exceptional customer service.
✨Build Rapport
During the interview, aim to establish a connection with the interviewer. Ask questions about the company culture and team dynamics to show your interest in fostering strong relationships, which is crucial for the Internal Sales role.
✨Stay Informed About Industry Trends
Research current trends in the valve industry, especially in sectors like oil & gas and renewable energies. Being knowledgeable about market developments will not only impress the interviewers but also demonstrate your commitment to understanding customer needs.
