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- Tasks: Investigate fraud claims and control costs while collaborating with teams.
- Company: Join a leading specialist motor insurer in Swansea.
- Benefits: Enjoy hybrid work, competitive salary, bonuses, and great employee perks.
- Why this job: Make a real impact in fraud prevention while developing your skills.
- Qualifications: Experience in motor claims, strong problem-solving skills, and knowledge of fraud indicators required.
- Other info: Comprehensive training and ongoing support provided.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Counter Fraud Handler
Location: Swansea (Hybrid: 3 days in office, 2 days home working)
About the Role:
Are you a driven and detail-oriented professional with a background in motor claims? We have exciting opportunities for Counter Fraud Handlers to join a leading specialist motor insurer in Swansea. In this role, you’ll work closely with a Claims Validation Unit Team Leader, investigating and resolving fraud claims while maintaining control of investigation and litigation costs.
Key Responsibilities:
- Conduct thorough investigations into fraud claims to achieve optimum outcomes.
- Control investigation and litigation costs effectively.
- Collaborate with internal teams and external partners to identify fraud indicators and trends.
- Ensure compliance with pre and post-litigation procedures, regulatory requirements, and industry best practices.
What We’re Looking For:
- Previous experience in a motor claims department, ideally with recent exposure to Personal Injury (PI), Credit Hire, or Fraud.
- Strong decision-making and problem-solving skills with a logical and clear approach.
- Commercial awareness to understand how internal and external factors affect business operations.
- Knowledge of fraud indicators and experience with compliance and regulatory requirements.
What’s on Offer:
- Comprehensive training and ongoing support.
- Competitive salary with annual bonus opportunities.
- Fantastic employee benefits.
- Hybrid working model to support work-life balance.
Ready to make an impact in the fight against fraud? Get in touch today for an informal chat about this exciting opportunity!
Fraud Investigator employer: Zest Recruitment and Legal Consultancy Ltd
Contact Detail:
Zest Recruitment and Legal Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Investigator
✨Tip Number 1
Familiarize yourself with the latest trends and indicators of fraud in the motor claims sector. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding the industry.
✨Tip Number 2
Network with professionals in the motor insurance field, especially those who have experience in fraud investigation. Engaging in conversations can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you successfully identified or resolved fraud cases. Highlighting your problem-solving skills and decision-making process will set you apart.
✨Tip Number 4
Stay updated on compliance and regulatory requirements related to fraud investigations. Showing that you are knowledgeable about these aspects will reflect your commitment to maintaining industry standards.
We think you need these skills to ace Fraud Investigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in motor claims, particularly any work related to Personal Injury, Credit Hire, or Fraud. Use specific examples that demonstrate your decision-making and problem-solving skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of fraud indicators and how your background aligns with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasize your commercial awareness and ability to navigate compliance and regulatory requirements. Provide examples of how you've successfully controlled investigation and litigation costs in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are clear and professional.
How to prepare for a job interview at Zest Recruitment and Legal Consultancy Ltd
✨Showcase Your Experience
Be prepared to discuss your previous experience in motor claims, especially any exposure to Personal Injury or Fraud. Highlight specific cases where you successfully identified fraud indicators and resolved claims.
✨Demonstrate Problem-Solving Skills
During the interview, provide examples of how you've approached complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and clearly illustrate your decision-making process.
✨Understand the Industry
Familiarize yourself with current trends and challenges in the motor insurance sector, particularly related to fraud. This knowledge will help you engage in meaningful discussions and show your commercial awareness.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to fraud investigation and compliance. This not only shows your interest in the role but also helps you assess if the company aligns with your values and career goals.
