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For Companies At a Glance
- Tasks: Assist customers and manage administrative tasks in a dynamic call centre environment.
- Company: Join a vibrant team focused on customer service and support.
- Benefits: Enjoy transportation and meal allowances, plus medical assistance and training opportunities.
- Why this job: Perfect for proactive learners seeking growth in a supportive culture with real impact.
- Qualifications: No prior experience needed; just bring your communication skills and willingness to learn.
- Other info: Ideal for high school and college students looking to kickstart their careers.
The predicted salary is between 21600 - 36000 £ per year.
Follow up customer calls where necessary. If you have call centre or insurance experience then this would be an advantage. Customer service: 1 year (preferred). We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!
Requirements:
- Willingness to learn and adapt to new challenges.
- Good verbal and written communication skills.
- Organization and responsibility.
- Basic knowledge of computer tools.
Responsibilities:
- Assist in customer service and administrative support.
- Manage and organize files and documents.
- Provide assistance with projects and day-to-day tasks.
- Perform support activities in various sectors of the company.
Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Continuous training and growth opportunities.
Call Centre Agent employer: Infoempregos
Contact Detail:
Infoempregos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent
✨Tip Number 1
Familiarise yourself with common call centre scenarios and customer service techniques. This will help you feel more confident during any potential interviews and demonstrate your proactive approach to learning.
✨Tip Number 2
Practice your verbal communication skills by engaging in conversations with friends or family. Clear and effective communication is key in a call centre role, so the more you practice, the better prepared you'll be.
✨Tip Number 3
Research StudySmarter and our values to understand what we look for in a team member. Tailoring your approach to align with our company culture can make a significant difference in how you present yourself.
✨Tip Number 4
Be ready to discuss your willingness to learn and adapt during any interactions with us. Highlighting your enthusiasm for growth and development can set you apart from other candidates.
We think you need these skills to ace Call Centre Agent
Some tips for your application 🫡
Highlight Relevant Experience: Even if you don't have direct call centre experience, emphasise any customer service roles you've held. Mention skills like communication and organisation that are relevant to the position.
Show Willingness to Learn: In your application, express your eagerness to learn and adapt. Use phrases like 'I am keen to develop my skills' or 'I thrive in new challenges' to demonstrate your proactive attitude.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any experience with computer tools and administrative tasks, as these are key responsibilities of the role.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Discuss why you want to work in a call centre and how you can contribute to the team, even without prior experience.
How to prepare for a job interview at Infoempregos
✨Show Your Enthusiasm
Make sure to express your eagerness to learn and grow within the role. Employers love candidates who are proactive and show a genuine interest in the position.
✨Highlight Communication Skills
Since good verbal and written communication skills are essential for a Call Centre Agent, prepare examples of how you've effectively communicated in past experiences, even if they are not directly related to customer service.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage tasks and stay organised. You might want to share specific methods or tools you use to keep track of your responsibilities, as this is crucial for the role.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Practising responses to potential questions can help you feel more confident during the interview.
