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- Tasks: Join us as a Warehouse Assistant, picking parts, serving customers, and ensuring smooth operations.
- Company: LKQ is dedicated to putting people first, valuing both employees and customers equally.
- Benefits: Enjoy flexible working, competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction in a thriving industry.
- Qualifications: Great communication skills, tech-savvy, high energy, and a customer-first attitude are essential.
- Other info: Unlock exciting career growth opportunities across the UK and Europe.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Operative your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly, the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
Why work for LKQ
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements (SLAs).
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and deliver a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
What we offer
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Warehouse Assistant employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant
✨Tip Number 1
Familiarise yourself with the company's values and customer service philosophy. Understanding LKQ's commitment to a 'customer first' culture will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in retail or warehouse environments, especially if it involved customer interaction. Be ready to share specific examples of how you contributed to a positive customer experience or improved operational efficiency.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've built relationships with customers or colleagues in the past. Being able to articulate your approach to teamwork and customer service can set you apart from other candidates.
✨Tip Number 4
Demonstrate your flexibility and willingness to take on various tasks. Since the role involves a variety of responsibilities, being able to discuss how you've adapted to changing situations in previous jobs will highlight your suitability for the position.
We think you need these skills to ace Warehouse Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Warehouse Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and operational roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you have contributed to a customer-first culture in previous positions and your commitment to safety and efficiency.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Euro Car Parts Limited
✨Show Your Customer Focus
Emphasise your commitment to customer service during the interview. Share examples of how you've gone above and beyond to meet customer needs in previous roles, as this aligns perfectly with the company's focus on delivering a customer-first experience.
✨Demonstrate Safety Awareness
Since the role requires a safety-first culture, be prepared to discuss how you prioritise safety in your work. Mention any relevant experiences or training that showcase your understanding of safety protocols and your ability to maintain a safe working environment.
✨Highlight Your Flexibility
The job involves a variety of tasks, so it's important to convey your adaptability. Provide examples of how you've successfully handled changing priorities or taken on different responsibilities in past positions, demonstrating your willingness to support the branch's needs.
✨Prepare for Teamwork Questions
As you'll be working closely with colleagues, be ready to discuss your teamwork skills. Think of instances where you've collaborated effectively with others to achieve common goals, and how you contribute to a positive team dynamic.
