AI Services Specialist Leader

Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. Join our Technology Cloud Engineering teams at Oracle, where you will play a pivotal role in connecting customers with Oracle AI technology. Oracle’s AI Services offering helps modernize applications and processes for organizations across the globe, with a range of deployment models and operational controls.

We are seeking an EMEA leader who will manage and develop a high performing team of technical experts, including recruiting, hiring, and training new hires.

What You’ll Do

• Leadership position for an established team.
• Lead and develop a team of technical experts including recruiting, hiring and training new Specialists.
• Work with relevant sales leaders in supporting their team with deep technical expertise and help close business.
• Develop deep technical expertise within the team around AI Language, Vision, Document Understanding, Speech, Digital Assistant and other upcoming cloud offerings for Oracle AI Services.
• Develop a strong interlock with the engineering team, ensuring that the Specialist team can develop deep expertise on upcoming new features and services.
• Identify go to market challenges and facilitate access to this information for product engineering teams.
• Pilot new technical features with customers.
• Ensure compliance of internal processes and quality of team’s work.
• Work towards positioning Specialists as industry thought leaders for their respective focus areas.

You will manage a team of specialized resources that are able to:

• Identify business requirements together with customers and formalize them to facilitate a solution.
• Craft proof of concepts and pilots adapted to customer requirements.
• Provide expertise to other internal and external teams for achieving customer success.
• Pilot latest features together with customers.
• Document patterns, reference architectures, workshops in a standardized way, to be reused by global audiences.
• Create compelling written assets proficiently, encompassing both external publications and internal documentation.
• Research and evaluate upcoming cloud initiatives to drive continuous improvement.
• Interact with all roles at customer – including CIO, CTO, IT Architects, technical staff and Business representative.
• Make recommendations on integration strategies, use of pre-trained AI to modernise existing applications and create new ones.
• Develop and deliver outstanding Oracle presentations and demonstrations.
• Lead aspects of the technical sales process.
• Advise internal and external clients on best practices related to the pre-trained AI domain.
• Guide customers in their application modernization journey through innovation.

Skills and Profile

We are looking for a professional with solid experience in Cloud Infrastructure, application development and pre-trained AI, able to understand the customer issues in their journey to Cloud and application modernisation. The ideal candidate must have a strong Cloud IaaS/PaaS oriented mindset and must have a broad understanding of application development frameworks with proven hands-on experience in application modernization initiatives.

You require the ability to build and manage technical teams and work with a variety of stakeholders. The role requires effective leadership and a positive work environment, so the future leader will:

• Clearly convey information and listen actively.
• Articulate vision, align team towards common goals and prioritize addressing concerns.
• Lead with empathy.
• Support team members professional and personal growth.
• Encourage a culture of inclusion and diverse perspectives.
• Adapt to new challenges and changes in workplace, lead the team through transitions and encourage innovation.

Others key requirements are:

• Proven ability to build and lead high performing teams.
• Ability to analyse data, identify patterns in projects, market; take informed decisions and documented suggestions.
• Wide background including architecture, implementation and delivery of application modernisation initiatives in real-world situations.
• A strong understanding and practical experience in planning and delivering AI enhanced applications with quick time to market.
• Detailed knowledge of architectural approaches including conversational AI, image recognition, speech to text and text to speech.
• Up to date knowledge of IT market and trends in relation to pre-trained AI.
• Proven, hands-on knowledge of Python and SQL.
• Understanding of Oracle Cloud Infrastructure Gen2.
• Knowledge of Oracle Applications portfolio.
• Knowledge of AI related offerings from AWS, GCP, Azure.
• Cloud Application Development or AI related certification.
• Demonstrated excellent verbal and written communication skills: analysis of challenges, positioning, business justification, closing techniques.
• Ability to push back diplomatically.
• Ability to persuade others through presentations, demonstrations, and written communication.
• BA/BS degree in Computer Science or equivalent.
• Ability to travel as needed.

A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.