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- Tasks: Shape and deliver transformative training across luxury hotel properties.
- Company: Join a prestigious luxury hotel group focused on people and excellence.
- Benefits: Enjoy a £40,000 salary, spa days, discounts, and a supportive work environment.
- Why this job: Be part of a culture that values learning and personal growth in a vibrant setting.
- Qualifications: Experience in training or L&D, preferably in hospitality; strong communication skills required.
- Other info: Travel across UK properties is essential for this role.
The predicted salary is between 32000 - 48000 £ per year.
Make training transformational, not just transactional. Join a prestigious luxury hotel group where people are at the heart of everything they do. We are seeking a passionate and driven Training Officer to shape, deliver and evolve our clients' learning and development strategy across all properties – existing and new.
The Training Officer package includes:
- A basic salary of IRO £40,000
- Complimentary Spa Day on your work anniversary
- Discounts on overnight stays and spa days
- 30% discount on food and drink whilst on property
- Free on-site parking
- Access to an employee assistance programme
- Comprehensive induction and ongoing training
- A fun, supportive, and inclusive work environment with development opportunities
The Role: As Training Officer, you will play a key role in embedding a culture of learning and excellence across the luxury portfolio. You’ll go beyond the basics of training delivery and take ownership of the full learning cycle – from administration to strategic innovation.
Your responsibilities will include:
- Training Admin Excellence – Manage course registration, follow-up, training records, and maintain our Learning Management System (LMS) to the highest standard.
- Design & Delivery – Develop engaging and impactful training courses for all team levels. Deliver sessions across multiple properties – travel is essential.
- Strategic Development – Transform our current transactional approach into a future-focused Learning culture that supports long-term business and people goals.
- End-to-End Learning – Support the full employee lifecycle, with a particular focus on growing apprenticeships, continuous professional development (CPD), and senior team coaching.
The required Training Officer Skills:
- Proven experience in a training or L&D role, ideally within hospitality or luxury environments
- Confident designing and delivering learning programmes, in-person and online
- Comfortable with LMS platforms and all aspects of training admin
- Strong understanding of CPD, coaching and apprenticeship pathways
- Able to travel regularly across our UK property portfolio
- Inspirational communicator with a strategic mindset
Contact Detail:
James Webber Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager
✨Tip Number 1
Familiarise yourself with the luxury hotel industry and its unique training needs. Research current trends in hospitality training, especially in luxury settings, to demonstrate your understanding of the market during interviews.
✨Tip Number 2
Network with professionals in the hospitality and training sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Training Officer role.
✨Tip Number 3
Prepare to discuss specific examples of how you've transformed training programmes in previous roles. Highlight any innovative strategies you've implemented that align with the company's goal of creating a culture of learning.
✨Tip Number 4
Showcase your communication skills by engaging with the company on social media. Comment on their posts or share relevant content to demonstrate your passion for the industry and your proactive approach to learning.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and development, particularly within the hospitality or luxury sectors. Use specific examples that demonstrate your ability to design and deliver impactful training programmes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Discuss how you can transform training from transactional to transformational, aligning your vision with the company's goals. Be sure to mention your experience with LMS platforms and your strategic mindset.
Showcase Your Communication Skills: As an inspirational communicator, it's essential to convey your ability to engage and motivate others. Use clear and concise language in your application, and consider including examples of successful training sessions you've delivered.
Highlight Your Flexibility and Travel Readiness: Since the role requires travel across properties, emphasise your willingness and ability to travel regularly. Mention any previous experiences where you successfully managed training across multiple locations.
How to prepare for a job interview at James Webber Recruitment Ltd.
✨Show Your Passion for Learning
As a Training Officer, your enthusiasm for learning and development is crucial. Be prepared to share examples of how you've fostered a culture of learning in previous roles, and express your commitment to transforming training into a meaningful experience.
✨Demonstrate Your Design Skills
Highlight your ability to create engaging training programmes. Bring along samples or outlines of past courses you've designed, and be ready to discuss the methodologies you used to ensure they were impactful and relevant.
✨Understand the Luxury Hospitality Sector
Familiarise yourself with the luxury hotel group's values and their approach to customer service. Show that you understand the unique challenges and opportunities within this sector, and how your training strategies can enhance their service excellence.
✨Prepare for Strategic Discussions
Be ready to discuss how you would shift from a transactional training approach to a more strategic, long-term learning culture. Think about innovative ideas you could bring to the table that align with the company's goals and vision.
