Assistant Store Manager

Assistant Store Manager

Haddington Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create a friendly, customer-focused environment and drive sales.
  • Company: Join The Original Factory Shop, a beloved retailer offering big brands at bargain prices since 1969.
  • Benefits: Enjoy competitive salary, colleague discounts, 31 days holiday, and more perks!
  • Why this job: Be part of a fun, engaging workplace that values community and customer satisfaction.
  • Qualifications: Retail management experience and a passion for excellent customer service are essential.
  • Other info: Opportunity for growth in a fast-paced, results-driven environment.

The predicted salary is between 24000 - 36000 £ per year.

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.

We currently have an exciting opportunity for an ambitious Assistant Store Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work. As a Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!

We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have an understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team. If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.

The Original Factory Shop Benefits include:

  • Competitive Salary
  • Colleague Discount
  • Onsite training
  • Alternate weekends off
  • 31 days holiday (Inc Bank Holidays)
  • Birthday day off
  • Free life insurance
  • Recognition scheme
  • Long service awards
  • Contributory pension scheme
  • Employee Assistant program
  • And more

Assistant Store Manager employer: The Original Factory Shop

The Original Factory Shop is an excellent employer, offering a vibrant work culture that prioritises customer engagement and team collaboration in Haddington. With competitive salaries, generous holiday allowances, and a range of employee benefits including onsite training and a contributory pension scheme, we are committed to fostering growth and recognition for our staff. Join us to be part of a community-focused retailer where your contributions are valued and rewarded.
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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

Tip Number 1

Familiarise yourself with The Original Factory Shop's values and mission. Understanding their commitment to providing quality products at bargain prices will help you align your approach during interviews and discussions.

Tip Number 2

Engage with the local community where the Haddington store is located. Attend local events or follow community pages on social media to understand customer preferences and demonstrate your commitment to community engagement.

Tip Number 3

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your leadership resulted in improved customer service or sales, as this will resonate well with the hiring team.

Tip Number 4

Showcase your passion for retail by staying updated on industry trends and competitor offerings. Being knowledgeable about current market dynamics can set you apart and demonstrate your enthusiasm for the role.

We think you need these skills to ace Assistant Store Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Strategy Development
Motivational Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability in Fast-Paced Environments
Inventory Management
Conflict Resolution
Community Engagement
Sales Performance Analysis
Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight your relevant experience in retail management and customer service.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Use bullet points to showcase your achievements, such as improving sales or enhancing customer satisfaction, and make sure to include any relevant qualifications.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams and engaged with customers in previous positions. Show that you understand the company's values and how you can contribute to their success.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.

How to prepare for a job interview at The Original Factory Shop

Show Your Passion for Customer Service

As an Assistant Store Manager, your role revolves around creating a welcoming environment for customers. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.

Demonstrate Leadership Skills

Highlight your experience in leading teams and motivating staff. Discuss how you’ve successfully managed a team in a fast-paced retail environment, focusing on your ability to inspire and support your colleagues.

Know the Brand Inside Out

Research The Original Factory Shop thoroughly. Understand their values, product ranges, and what sets them apart from competitors. This knowledge will show your genuine interest in the company and help you align your answers with their goals.

Prepare for Situational Questions

Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios where you successfully resolved conflicts or improved team performance, as these will demonstrate your capability to thrive in a results-driven environment.

Assistant Store Manager
The Original Factory Shop
Location: Haddington
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