Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join EasyJet as a Service Excellence Specialist and enhance customer journeys daily.
- Company: EasyJet is a leading airline known for its commitment to exceptional service.
- Benefits: Enjoy a competitive salary of £12.20 per hour in a dynamic office environment.
- Why this job: Be part of a team that makes travel unforgettable and gain valuable experience.
- Qualifications: No specific qualifications required, just a passion for customer service!
- Other info: This is a full-time, office-based role starting on January 13, 2025.
Are you ready to take your career to new heights? Become one of EasyJets incredible Service Excellence Specialists and help make everyones journey an unforgettable one! Sart date: 13/01/2025 Location: Glasgow- This is an office based role only. There is no option to work from home for this role. There is also no part time hours available Salary: £12.20ph
Service Excellence Specialists - EasyJet employer: Teleperformance Careers
Contact Detail:
Teleperformance Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Excellence Specialists - EasyJet
✨Tip Number 1
Familiarize yourself with EasyJet's customer service philosophy. Understanding their approach to service excellence will help you align your answers during the interview and demonstrate that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss specific examples from your past experiences where you went above and beyond for a customer. This will showcase your commitment to service excellence and your ability to handle challenging situations.
✨Tip Number 3
Research common challenges faced in the airline industry regarding customer service. Being knowledgeable about these issues will allow you to speak confidently about how you can contribute to improving the customer experience at EasyJet.
✨Tip Number 4
Since this is an office-based role, emphasize your ability to work effectively in a team environment. Highlight any previous experiences where collaboration led to successful outcomes, as teamwork is crucial in providing excellent service.
We think you need these skills to ace Service Excellence Specialists - EasyJet
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Excellence Specialist position at EasyJet. Understand the key responsibilities and skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or roles that required strong communication skills. Use specific examples to demonstrate how you've excelled in similar positions.
Show Enthusiasm for Travel: Since this role is with an airline, express your passion for travel and customer service in your application. Mention any personal experiences that relate to the travel industry or how you enjoy helping others during their journeys.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Teleperformance Careers
✨Show Your Passion for Customer Service
As a Service Excellence Specialist, your enthusiasm for providing top-notch customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Understand EasyJet's Values
Familiarize yourself with EasyJet's mission and values. During the interview, demonstrate how your personal values align with theirs and how you can contribute to creating unforgettable journeys for passengers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Practice responding to common scenarios in customer service to showcase your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if EasyJet is the right fit for you.
