Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and ensure a fantastic guest experience.
- Company: Join the Edinburgh Marriott Hotel Holyrood, a vibrant hotel in the heart of Edinburgh.
- Benefits: Enjoy world-class training, discounts, free meals, gym access, and wellness support.
- Why this job: Be part of a rebranded hotel, enhance your skills, and make a real impact.
- Qualifications: Must have excellent customer service skills and a passion for the spa industry.
- Other info: Flexible shifts available, with opportunities for growth and team engagement activities.
The predicted salary is between 24000 - 36000 £ per year.
Hello from Edinburgh Marriott Hotel Holyrood! You deserve a career that fulfills your purpose. Be part of something bigger than yourself, be inspired by what’s possible, discover your own future, and begin your purpose. Belong to a community and become the best version of you.
Edinburgh Marriott Hotel Holyrood is a busy 160-bedroom hotel in the heart of Edinburgh's Old Town, near Holyrood. This is an exciting time for us as we have recently rebranded to the worldwide Marriott Hotel brand. The hotel has undergone extensive refurbishment, making it the perfect time for you to join us and help us enhance our new structure.
We’ll support you, in and out of the workplace, by offering:
- World-class training and development, including leadership development.
- Unlimited career opportunities.
- Rooms and Food & Beverage discounts with Marriott International.
- Hot meals on duty and unlimited access to coffee and hot chocolate.
- Excellent Spa Discounts.
- Free off-peak access to the gym, because your wellbeing is important.
- Referral bonus programme, rewarding you up to £250 per successful hire.
- A range of team engagement activities throughout the year.
- Perkbox – Free enrollment providing access to deals from retailers, restaurants, cinemas, and more.
- Canada Life – Access to an employee assistance helpline with wellness and mental health programs.
- Medicash: Health cover and free GP online video consultations.
- Life Assurance.
A bit about the job: Our Spa Therapists play a vital role in delivering a great guest experience. They have a keen eye for detail, are organized, and willing to exceed guest expectations. Often front-line ambassadors of our company, they are committed to maintaining high standards.
What we require from you: Our Spa Therapists are professional, able to work independently, and key members of our Spa and Leisure team. They possess excellent customer service skills, are passionate about the spa industry, and help deliver our core standards to ensure guests have a great stay every time. This position requires working shifts on Saturdays and/or Sundays, with additional hours during busy periods, including bank holidays.
Please see a summary of responsibilities below. This list is not exhaustive:
- Familiarity with all hotel facilities, events, and activities.
- Taking spa/beauty treatment bookings following correct procedures.
- Working on the club/spa reception, greeting guests.
- Assessing clients’ requirements and suitability for treatments and products.
- Performing treatments to a high standard, ensuring confidentiality and customer care.
- Recommending retail products using the company prescription form during and after treatments.
- Handling customer comments and complaints appropriately.
- Maintaining knowledge of all Spa services and attending training sessions.
- Assisting with promotions and offers to increase business.
- Ensuring all equipment is safe, maintained, and serviced.
Be Inspired. Be Empowered. Be you.
Contact Detail:
Edinburgh Marriott Hotel Holyrood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Spa Therapist
✨Tip Number 1
Familiarise yourself with the Edinburgh Marriott Hotel Holyrood and its spa services. Understanding their offerings and unique selling points will help you engage confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the hotel, especially those in the spa department. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. As a Spa Therapist, you'll need to demonstrate how you've exceeded guest expectations in previous roles, so think of specific examples that highlight your skills.
✨Tip Number 4
Stay updated on the latest trends in the spa and wellness industry. Being knowledgeable about new treatments and products can set you apart from other candidates and show your passion for the field.
We think you need these skills to ace Casual Spa Therapist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casual Spa Therapist. Familiarise yourself with the skills required, such as customer service and treatment knowledge, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in your CV, focusing on any previous roles in the spa or hospitality industry. Emphasise your customer service skills and any specific treatments you are qualified to perform.
Write a Compelling Cover Letter: In your cover letter, express your passion for the spa industry and how you can contribute to the Edinburgh Marriott Hotel Holyrood. Mention your commitment to high standards and guest satisfaction, aligning with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in hospitality.
How to prepare for a job interview at Edinburgh Marriott Hotel Holyrood
✨Show Your Passion for the Spa Industry
Make sure to express your enthusiasm for the spa industry during the interview. Share any relevant experiences or training that highlight your commitment to providing excellent customer service and creating a relaxing environment for guests.
✨Demonstrate Your Attention to Detail
As a Spa Therapist, attention to detail is crucial. Be prepared to discuss how you ensure high standards in your work, whether it's through the treatments you provide or the way you interact with clients. Use specific examples from your past roles.
✨Familiarise Yourself with the Hotel's Offerings
Before the interview, take some time to research Edinburgh Marriott Hotel Holyrood and its facilities. Understanding their services and recent changes will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle various situations, such as dealing with a difficult client or managing multiple bookings. Think of examples from your previous experience that demonstrate your problem-solving skills and ability to maintain professionalism under pressure.
