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- Tasks: Provide compassionate care and support to patients in a dynamic hospital environment.
- Company: Join Maidstone and Tunbridge Wells NHS Trust, a top-rated healthcare provider in South East England.
- Benefits: Enjoy flexible shifts, competitive pay, free DBS check, and access to the NHS Pension Scheme.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Must hold a nationally approved HEE Care Certificate obtained in a healthcare setting.
- Other info: Flexible working patterns allow for a great work-life balance and potential permanent roles.
We are excited to offer an opportunity to join our staff bank as a Band 3 Enhanced Care Healthcare Support Worker (ECHCSW), with flexibility to work across Maidstone Hospital and Tunbridge Wells Hospital. As an ECHCSW, you will play a vital role within our direct care team, focusing on communication and therapeutic engagement. It is essential that you are committed to maintaining patient safety and have the right values, attitude, and resilience to work in a busy and often challenging environment.
In this role, you will provide high-quality care and therapeutic support to patients and their families, working in partnership with the wider multidisciplinary team. You will be assigned to individual patients on a shift-by-shift basis and work across wards and departments within the Trust, under the supervision of registered healthcare professionals. You will support patients with behaviours that challenge by delivering one-to-one enhanced or cohorted care using a compassionate and therapeutic approach. Your role will be key in promoting dignity, safety, and wellbeing at all times.
This is a flexible position that requires you to work a variety of shifts, including days, evenings, nights, weekends, and bank holidays. Working on the bank gives you the opportunity to work flexibly at a time and date that suits you, offering a great work-life balance.
To prepare you for the role, you will be required to attend an Enhanced Care Health Care Support Worker Induction Day. This training will ensure you understand the expectations of the Trust and how to provide effective, person-centred support to patients with complex needs. Please note: You must hold a nationally approved HEE Care Certificate, which must have been obtained in a healthcare setting.
If you are passionate about delivering high-quality care and making a difference in the lives of patients, we would love to hear from you.
Maidstone and Tunbridge Wells NHS Trust is proud to be ranked among the top 10 NHS Trusts nationwide, and was named the second-best Trust to work for in the South East in both the 2023 and 2024 NHS Staff Surveys. We are a large acute hospital trust based in South East England, providing high-quality general and specialist hospital services to around 600,000 residents across West Kent and East Sussex. Our dedicated and diverse workforce of over 8,000 staff also delivers specialist cancer services through the Kent Oncology Centre.
Our Staff Bank plays a vital role in supporting our services by providing flexible, skilled cover for temporary staffing needs across all specialties. It offers a rewarding and adaptable way to work, giving you the opportunity to broaden your experience, explore different specialties, and potentially move into a permanent role within the Trust.
Benefits Include:
- Competitive pay
- Flexible, ‘as and when’ working patterns
- Free DBS check and uniform
- Priority access to shifts over agency staff
- Weekly payroll
- Support for ongoing development and revalidation
- Easy-to-use online shift booking system - Loop
- Access to the NHS Pension Scheme
- Blue light card eligibility
For an informal discussion about the role, please contact Amy Daniels, Head of Mental Health - amy.daniels@nhs.net
Interview Date - To Be Confirmed
Contact Detail:
Maidstone and Tunbridge Wells NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enhanced Care Healthcare Support Worker - Bank
✨Tip Number 1
Familiarise yourself with the values and mission of Maidstone and Tunbridge Wells NHS Trust. Understanding their commitment to patient care and safety will help you align your responses during any discussions or interviews.
✨Tip Number 2
Network with current employees or those in similar roles. Engaging with them can provide insights into the work culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since this role requires adaptability, showcasing your availability for different times will make you a more attractive candidate.
✨Tip Number 4
Prepare questions to ask during your informal discussion with Amy Daniels. This shows your genuine interest in the role and helps you gather important information about the team and expectations.
We think you need these skills to ace Enhanced Care Healthcare Support Worker - Bank
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Enhanced Care Healthcare Support Worker position. Highlight key skills such as communication, patient safety, and therapeutic engagement in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous roles in healthcare or support work, and include specific examples of how you've demonstrated compassion and resilience in challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Mention your commitment to patient safety and your ability to work flexibly across different shifts. Use this opportunity to express why you want to join Maidstone and Tunbridge Wells NHS Trust specifically.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at Maidstone and Tunbridge Wells NHS Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Enhanced Care Healthcare Support Worker. Familiarise yourself with the key aspects of patient safety, therapeutic engagement, and the importance of working within a multidisciplinary team.
✨Show Your Compassion
During the interview, demonstrate your compassionate approach to patient care. Share examples from your past experiences where you provided support to patients, especially those with challenging behaviours, highlighting your ability to maintain dignity and wellbeing.
✨Highlight Flexibility
Since this role requires flexibility in working hours, be prepared to discuss your availability and willingness to work various shifts. Emphasise your adaptability and how it aligns with the needs of the Trust's staff bank.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might ask about the induction process or how the Trust supports ongoing development for its staff.
