Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Join to apply for the Customer Delivery Driver, Supermarket Assistant role at Waitrose & Partners.

About The Role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shop‑keeping tasks.

Essential Skills & Experience

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time‑management skills.
• Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.

Desirable Skills & Experience

• Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.

Important Points to Note

Some roles are subject to pre‑employment vetting, which may include DBS checks. We occasionally close vacancies early; we recommend applying early. We support flexible working arrangements (e.g., flexible or compressed hours, job sharing, or shorter contracts) where possible. If you need adjustments due to a disability, please contact us as soon as possible.