Senior Customer Success Manager at Hyper Growth Video Advertising Platform
Senior Customer Success Manager at Hyper Growth Video Advertising Platform

Senior Customer Success Manager at Hyper Growth Video Advertising Platform

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer success for top global brands and optimise campaign performance.
  • Company: Join a leading contextual video advertising platform with big-name clients like Meta and Apple.
  • Benefits: Enjoy extensive training, mentoring opportunities, and a clear career progression path.
  • Why this job: Be part of a fast-growing team making an impact in the AdTech space.
  • Qualifications: Experience in AdTech, strong analytical skills, and familiarity with programmatic advertising.
  • Other info: Remote work options available; EU work permit required.

The predicted salary is between 43200 - 72000 £ per year.

Social network you want to login/join with: Senior Customer Success Manager at Hyper Growth Video Advertising Platform, London col-narrow-left Client: Grey Matter Recruitment Location: London, United Kingdom Job Category: Other – EU work permit required: Yes col-narrow-right Job Reference: 91804f920638 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Exciting opportunity to join the global leader in the contextual advertising space as part of their scaling team in London. The Role: This is a highly impactful role, working closely with the Head of Customer Success to deliver success for a portfolio of high-profile global brands. Own campaign performance and success Client champion; creating strategies for continued success Clear and diverse progression route, with extensive onboarding and training Mentoring junior team members The Company: This market leader in contextual video advertising works closely with both agencies and global brands to maximise their digital video campaigns. Impressive client list including: Meta, Twitter, eBay, Lego and Apple Privately owned and profitable Global presence with offices across Europe, the US and MENA Desired Skills and Experience: The Senior Customer Success Manager will have a good understanding of the AdTech space, with the desire to join a fast-growing organisation. Programmatic specialist; confident working across different DSPs Rich Media experience an added bonus! Strong analytical skills; able to use Excel at an advanced level Mentoring junior team members would be beneficial, but not essential! #J-18808-Ljbffr

Senior Customer Success Manager at Hyper Growth Video Advertising Platform employer: Grey Matter Recruitment

Join a dynamic and innovative team at a leading video advertising platform in London, where your contributions directly impact the success of renowned global brands like Meta and Apple. With a strong focus on employee development, you will benefit from extensive onboarding, clear progression routes, and opportunities to mentor junior colleagues, all within a supportive and collaborative work culture. Experience the excitement of working in a fast-paced environment that values creativity and strategic thinking, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Grey Matter Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Customer Success Manager at Hyper Growth Video Advertising Platform

✨Tip Number 1

Familiarise yourself with the latest trends in AdTech and contextual advertising. Understanding the landscape will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the industry, especially those who work in customer success or AdTech. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've driven success for clients in previous roles. Highlighting your analytical skills and experience with DSPs will set you apart from other candidates.

✨Tip Number 4

Showcase your mentoring experience, even if it's informal. Discussing how you've supported junior team members can illustrate your leadership potential, which is valuable for this role.

We think you need these skills to ace Senior Customer Success Manager at Hyper Growth Video Advertising Platform

Customer Success Management
AdTech Knowledge
Programmatic Advertising Expertise
Advanced Excel Skills
Campaign Performance Analysis
Client Relationship Management
Strategic Planning
Mentoring and Coaching
Analytical Skills
Rich Media Experience
Communication Skills
Problem-Solving Skills
Team Collaboration
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer success and the AdTech space. Use keywords from the job description, such as 'programmatic specialist' and 'analytical skills', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific achievements in previous roles that align with the responsibilities of the Senior Customer Success Manager position, particularly in managing high-profile clients.

Showcase Your Analytical Skills: Since strong analytical skills are crucial for this role, consider including examples of how you've used data to drive campaign performance in past positions. Highlight your proficiency with Excel and any relevant tools you’ve used.

Prepare for Potential Interviews: While this step is not part of the written application, it's important to prepare for interviews by thinking about how you would mentor junior team members and create strategies for client success. Be ready to discuss your approach to problem-solving and client management.

How to prepare for a job interview at Grey Matter Recruitment

✨Understand the AdTech Landscape

Make sure you have a solid grasp of the AdTech space, especially programmatic advertising. Familiarise yourself with different Demand-Side Platforms (DSPs) and how they operate, as this knowledge will be crucial in demonstrating your expertise during the interview.

✨Showcase Your Analytical Skills

Prepare to discuss your experience with data analysis, particularly using Excel. Be ready to provide examples of how you've used data to drive campaign performance and success for clients, as this is a key aspect of the role.

✨Demonstrate Client-Centric Strategies

Think about specific strategies you've implemented in previous roles that have led to client success. Be prepared to share these examples, highlighting your ability to champion clients and create tailored solutions for their needs.

✨Highlight Mentoring Experience

If you have experience mentoring junior team members, be sure to mention it. Discuss how you've supported their development and contributed to a positive team environment, as this aligns with the company's focus on growth and training.

Senior Customer Success Manager at Hyper Growth Video Advertising Platform
Grey Matter Recruitment
Location: London
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  • Senior Customer Success Manager at Hyper Growth Video Advertising Platform

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • G

    Grey Matter Recruitment

    50-100
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