Employee Relations Manager, PXT CS Employee Experience and Relations

Employee Relations Manager, PXT CS Employee Experience and Relations, London

Amazon’s Operations Employee Relations (ER) team is seeking an Employee Relations Manager with a passion for fostering positive work environments, significant employee and labor relations expertise, and leadership experience.

Location:

London, United Kingdom (other locations in Berlin, Germany; Amsterdam, Netherlands; Rabat, Morocco are also possible)

Key Responsibilities:

• Support European Customer Service Operations, including both physical and remote workforce management.
• Collaborate with Operations managers and HR to analyze feedback, identify risks, and develop workplace relations programs.
• Design and deliver training on positive workplace relations and best practices.
• Manage reactive crisis situations, with a minimum of 50% travel, and develop engagement plans for remote teams.

Qualifications:

• Bachelor’s degree required.
• Experience in employee relations, HR, or labor/employment law, especially within the EU.
• Proficiency with Microsoft Office Suite.

Preferred Skills:

• Strong interpersonal and persuasion skills to influence stakeholders at all levels.
• Problem-solving and analytical skills in ambiguous environments.
• Ability to navigate complex international organizational structures.

Note: This job is active and accepting applications until 26.09.2025.

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