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For Companies At a Glance
- Tasks: Help clients implement software solutions and enhance their experience with our technology.
- Company: Bellrock is a tech-driven company focused on property and facilities management.
- Benefits: Enjoy flexible working, 25 days leave, health programs, and discounts on essentials.
- Why this job: Be part of a vibrant team that values innovation and personal growth.
- Qualifications: A degree in IT or Business Systems is preferred; strong communication skills are essential.
- Other info: This role offers a hybrid work model and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems but also peace of mind. We are technology-led and people-driven. When you join Bellrock, you'll have everything you need to excel at work because our people are the heart of our business. Mobiess, part of Bellrock Group, develops Asset, Facilities Management, and Compliance Auditing software for the UK and beyond. We are seeking Software Implementation Consultants in London and Romford, Essex.
Ideal candidates have experience in delivering IT software projects, especially in mobile, web, and databases. You should thrive under pressure, understand client needs, and help implement our Mobile Solutions while leveraging data insights. As a Senior Consultant, you will bring client data to life through integration and reporting tools, applying strong project management principles. We value flexibility and diverse experience, tailoring roles to individual strengths.
As a Product Onboarding Consultant, you will:
- Analyze and define business requirements
- Map business needs to client software solutions
- Recommend software enhancements and implementation strategies
- Document business requirements, issues, and process improvements
- Design and configure mobile-friendly templates using Survey Designer tools, focusing on usability and minimal data capture
- Design and develop output-based reports using SQL and dashboard tools
- Configure data workflows to meet customer requirements using Survey Designer tools
- Train, support, and advise clients on mobile applications and workflows
- Ensure timely delivery of project tasks and milestones
- Manage customer expectations regarding scope, tasks, and timelines
- Assess technical design, quality issues, and process improvements
- Collaborate on workflow processes and testing plans
- Work with the Operations Director to plan, manage, and communicate project progress and risks
If you're ready to contribute energy and ownership as a Product Onboarding Consultant, you'll need:
- A graduate-level education and a strong academic background are advantageous, preferably in IT or Business Systems.
- A passion for technology, understanding software development and database concepts is essential.
- Proven ability to manage multiple projects simultaneously and lead large projects from start to finish.
- Ability to lead customer workshops.
- Strong knowledge of databases, preferably MS SQL Server and T-SQL.
- Eligible for or previously held SC and NPPV2 security clearance.
- Excellent communication skills—written, verbal, and presentation.
- Ability to explain complex systems to non-technical audiences and influence decisions.
Desirable: Project management certification, experience with Agile methodologies, knowledge of Engineering Maintenance, Construction, or Facilities Management, experience in application support or software implementation, understanding of software development lifecycles, XML, RESTful APIs, and a background in software training.
We promote flexible and remote working where roles and business needs permit. This role involves a hybrid work model.
Our benefits include:
- 25 days annual leave plus bank holidays and an extra day as a thank you
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- Health and wellness programs
- Enhanced maternity, paternity, and adoption leave
- Salary sacrifice schemes like Cycle to Work
- Holiday purchase scheme for additional days
- Discount schemes for shopping and essentials
- MotorSave Scheme
- Referral bonuses
- Liftshare program
- Virtual GP services
We value diverse perspectives and foster an inclusive workplace where everyone feels welcomed, supported, and able to be themselves. We offer learning opportunities, flexible working, and wellness support.
Our people are our passion. We aim to provide a rewarding career environment where you can grow and succeed, contributing to our company's growth as well. Join us and start your career journey. Bellrock is a vibrant, energetic, and innovative place to work.
Product Onboarding Consultant employer: Bellrock Property and Facilities Management
Contact Detail:
Bellrock Property and Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Onboarding Consultant
✨Tip Number 1
Familiarise yourself with Bellrock's technology and software solutions. Understanding their products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your experience with project management and how you've successfully led software implementation projects in the past. Be ready to share specific examples that highlight your ability to manage multiple projects simultaneously.
✨Tip Number 3
Brush up on your SQL skills, especially if you have experience with MS SQL Server and T-SQL. Being able to discuss how you've used these tools in previous roles can set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. This is crucial for a role that involves training clients and managing expectations.
We think you need these skills to ace Product Onboarding Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT software projects, especially in mobile and web applications. Emphasise your project management skills and any experience with SQL or database concepts.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how it aligns with Bellrock's mission. Mention specific examples of how you've successfully managed multiple projects and delivered client solutions.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to explain complex systems to non-technical audiences and influence decisions.
Highlight Relevant Certifications: If you have any project management certifications or experience with Agile methodologies, be sure to include these in your application. They can set you apart from other candidates.
How to prepare for a job interview at Bellrock Property and Facilities Management
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Product Onboarding Consultant. Familiarise yourself with the software solutions Bellrock offers and how they align with client needs. This will help you articulate how your skills and experiences can contribute to their goals.
✨Showcase Your Project Management Skills
Since the role involves managing multiple projects, be prepared to discuss your project management experience. Highlight specific examples where you've successfully led projects from start to finish, particularly in IT or software implementation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of databases, especially MS SQL Server and T-SQL, as well as software development concepts. Be ready to explain complex technical ideas in simple terms, as you'll need to communicate effectively with non-technical clients. This will show your ability to bridge the gap between technology and user needs.
✨Prepare for Client Interaction Scenarios
As the role requires leading customer workshops and training clients, think of scenarios where you've had to manage client expectations or resolve issues. Prepare to discuss how you would handle difficult situations or misunderstandings, showcasing your excellent communication and interpersonal skills.
