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- Tasks: Manage daily operations of the Conservatory Tea House and lead a dynamic team.
- Company: Join Aramark at Warwick Castle, a hub of exciting events and attractions.
- Benefits: Enjoy Merlin Magic Passes, discounted food, free parking, and generous annual leave.
- Why this job: Be part of a vibrant team delivering exceptional service in a historic setting.
- Qualifications: Experience in Food and Beverage, strong communication skills, and a positive attitude required.
- Other info: Flexible hours with opportunities for growth and development in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
Your Aramark hospitality journey starts here! We have a fantastic opportunity for a Restaurant Manager to join our friendly team at Warwick Castle! Warwick Castle boasts an impressive line-up of shows including the UK's largest birds of prey show - The Falconers Quest, home to Europe's largest working siege machine, the Trebuchet, and several other spectacular events and attractions throughout the year.
Your role
You will be responsible for the day-to-day operation of the Conservatory Tea House and managing a small team. Leading by example, you will ensure the team delivers warm, welcoming and exceptional service that consistently exceeds expectations. This is a full-time role working 5 out of 7. You must be able to work weekends and bank holidays. Shift times will generally be 9am-5pm, but flexibility to work evenings will be required for evening and seasonal events. The hourly rate for this role is £13.52.
Key Responsibilities
- Oversee day-to-day operations of the Conservatory Tea House, ensuring smooth and efficient service
- Lead, train, and motivate a team of 15-20 to deliver excellent customer experiences
- Manage stock control and daily financial procedures
- Uphold the highest standards of food safety, hygiene, service and cleanliness
- Drive sales and performance through excellent service and upselling techniques
- Resolve guest feedback with professionalism and a positive attitude
- Collaborate with the wider Warwick Castle events and catering teams during seasonal drinks receptions
Here are some desirable qualities required for this role...
- Experience within the Food and Beverage industry
- Excellent attention to detail with the ability to work through own initiative
- A positive can-do attitude with a hands-on approach to support and lead the team
- Be a great communicator and someone who is reliable in all aspects of the role
- Demonstrate the ability to take on challenges as and when they arise, reacting positively and responding immediately with solutions
- A strong desire to develop others through effective training and coaching
- Previous supervisory experience is advantageous
What’s in it for you?
- Merlin Magic Passes (free passes to use across Merlin Entertainments theme parks and attractions)
- Discounted food on shift
- Free parking
- Online discounts across thousands of retailers
- Generous accrued annual leave
- EAP in house mental health champion
- The opportunity to develop and progress
- Socials and themed events
About Aramark
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - careers@aramark.co.uk. Join us in fostering a workplace where everyone can achieve their full potential.
Restaurant Manager employer: Aramark
Contact Detail:
Aramark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with Warwick Castle and its unique offerings. Understanding the attractions and events will help you connect with the team and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or resolved conflicts, as this will highlight your suitability for the Restaurant Manager position.
✨Tip Number 3
Research the latest trends in the food and beverage industry, especially those relevant to hospitality. Being knowledgeable about current practices can set you apart and show that you're proactive about improving service and customer experience.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics at the Conservatory Tea House. This not only shows your interest but also helps you assess if the workplace culture aligns with your values and work style.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Food and Beverage industry. Emphasise any supervisory roles you've held and showcase your ability to lead and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role at Warwick Castle. Mention specific experiences that demonstrate your attention to detail and customer service skills.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as stock control, financial procedures, and food safety standards. Use examples to illustrate how you've successfully applied these skills in previous roles.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Warwick Castle. Mention any specific aspects of the venue or its events that appeal to you, showing that you've done your research and are genuinely interested in the position.
How to prepare for a job interview at Aramark
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated and trained staff in the past. Share specific examples of how you’ve handled challenges and improved team performance.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in this role. Think of instances where you went above and beyond for a guest or resolved a complaint effectively. Highlight your ability to create a welcoming atmosphere and exceed customer expectations.
✨Know the Business Inside Out
Familiarise yourself with Aramark and Warwick Castle's offerings. Understand their values, mission, and the specific services they provide. This knowledge will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Prepare for scenarios related to managing stock control, financial procedures, and food safety standards, as these are crucial for the role.
