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For Companies At a Glance
- Tasks: Build relationships, drive revenue, and support client success in a dynamic tech environment.
- Company: Join one of the UK's fastest-growing RegTech companies with a strong reputation.
- Benefits: Enjoy hybrid work, competitive salary, 25 days holiday, private healthcare, and gym access.
- Why this job: Be part of a certified Great Place to Work with excellent growth opportunities and a collaborative culture.
- Qualifications: Experience in client retention, upselling, and regulated industries is essential.
- Other info: Your voice matters here; make a real impact in a thriving team.
The predicted salary is between 36000 - 60000 £ per year.
Ready to join one of the UK’s fastest-growing tech companies? We are looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business.
What you will be doing:
- Own and grow a portfolio of high-value clients in a regulated environment
- Identify upsell opportunities and drive renewals
- Conduct quarterly reviews, lead meetings, and act as a trusted advisor
- Support retention strategies and contribute to team success
- Share best practices and support wider business goals
What we are looking for:
- Proven track record in client retention and upselling
- Experience in financial services, RegTech, or other regulated industries
- Confident communicator with strong commercial awareness
- Natural relationship builder – strategic and hands-on
- Highly organised, proactive, and target-driven
Why join us?
- Named in the RegTech100 2024 and one of the Top 100 Fastest Growing Tech Companies
- Great Place to Work Certified
- Outstanding progression and development opportunities
- 25 days holiday, private healthcare, enhanced parental leave, gym access & more
Apply now to join a collaborative team where your voice is heard and your impact is felt.
Customer Success Executive employer: Corecom Consulting
Contact Detail:
Corecom Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Familiarise yourself with the RegTech industry and its key players. Understanding the landscape will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare specific examples of how you've successfully retained clients and identified upsell opportunities in your previous roles. Being able to articulate these experiences clearly will showcase your expertise and fit for the position.
✨Tip Number 4
Stay updated on the latest trends and challenges in financial services and regulated industries. This knowledge will not only help you in discussions but also position you as a thought leader during your interactions with the hiring team.
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client retention and upselling, particularly in financial services or RegTech. Use specific examples to demonstrate your achievements and skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your understanding of the RegTech industry. Mention how your proactive approach and relationship-building skills can contribute to the company's goals.
Highlight Relevant Skills: In your application, emphasise your communication skills, commercial awareness, and ability to manage high-value clients. Use keywords from the job description to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Corecom Consulting
✨Research the Company
Before your interview, take some time to research the company’s background, values, and recent achievements. Understanding their position in the RegTech industry will help you tailor your responses and demonstrate your genuine interest.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and client management experience. Think of specific examples from your past roles where you successfully retained clients or identified upsell opportunities.
✨Showcase Your Communication Skills
As a Customer Success Executive, strong communication is key. During the interview, practice articulating your thoughts clearly and confidently. Use active listening to engage with the interviewer and respond thoughtfully to their questions.
✨Highlight Your Organisational Skills
Being highly organised is crucial in this role. Be prepared to discuss how you manage your time and prioritise tasks, especially when handling multiple high-value clients. Share tools or methods you use to stay on top of your responsibilities.
