Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and implement Salesforce solutions to improve clinical trial processes.
- Company: hVIVO leads in human challenge clinical trials, aiming to eradicate common illnesses.
- Benefits: Enjoy flexible working options and a collaborative office environment in Whitechapel.
- Why this job: Join a mission-driven team making a real impact on public health and innovation.
- Qualifications: Experience with Salesforce and CRM technologies is essential; training provided.
- Other info: Opportunity for growth in a cutting-edge tech environment.
The predicted salary is between 36000 - 60000 £ per year.
hVIVO is a world leader in human challenge clinical trials. The end goal of our clinical trials is to potentially eradicate common illnesses like the common cold and flu completely – or at least make treatment of them as easy and effective as possible. Volunteers are central to the work that we do. Our studies focus on testing new treatments on real people, in a safe, controlled, clinical environment. We are expanding our operations and investing in our next generation systems. To support this, we are looking for an IT Application Specialist, a crucial role in developing and maintaining our strategic systems based on Salesforce and Veeva platforms. Exciting times to join the team, with offices based in our office in E1 (Whitechapel/Aldgate East).
Main Responsibilities & duties
- Responsible for the end-to-end design of solutions on the Salesforce platform and other CRM technologies.
- Design, develop, and implement custom solutions in Salesforce, including custom objects, fields, workflows, and Apex code to address business requirements.
- Work closely with business stakeholders to define solutions.
- Gather and analyse data to support assessments and recommendations.
- Identify Salesforce technical solutions and ecosystem products that address requirements.
- Complete solution architecture documents and artefacts in line with organisation standards.
- Integrate Salesforce with other systems and applications, ensuring seamless data flow and consistent processes.
- Configure and maintain Salesforce settings, including security, user permissions, data sharing, and automation using tools like Process Builder and Flow.
- Leverage Salesforce Lightning to create user-friendly and visually appealing applications and interfaces.
- Address technical issues and troubleshoot problems in the Salesforce environment.
- Create and maintain comprehensive documentation of configurations, customisations, and code changes.
- Contribute to improving the overall development processes and methodologies followed by the Development team.
- Stay current on Salesforce best practices, industry trends, and emerging technologies, and recommend opportunities for improvement.
- Explain complex technical matters to non-technical audiences.
Skills & Experiences
- Implement Salesforce industry best practices.
- Salesforce System owner responsibilities including validation, documentation, and end-user training.
- Maintenance and administration of existing Salesforce applications.
- On-site & offsite IT and Vendor engagement as required.
- Key point of contact for all ‘owned’ internal/external Salesforce project issues.
- Develop in-depth understanding of Salesforce products (Sales, Service, Experience, Healthcare, Life Sciences, Pardot).
- Act as in-house SME for Salesforce Lightning, Marketing Cloud, Service Cloud, Experience Cloud, Community Cloud; Process Builder and Flow.
- Interdepartmental and cross-functional work to ensure delivery of business and project targets.
- IT helpdesk support for tickets raised against supported applications.
- Identify and drive efficiencies through software and systems with units across the business.
- On-site & Off-site/In-Hours & Out-of-hours IT support as required.
- Provide IT project support to the business and IT Project Manager.
This is a non-exhaustive list.
Applications Specialist – Salesforce/Veeva employer: Venn Life Sciences
Contact Detail:
Venn Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Specialist – Salesforce/Veeva
✨Tip Number 1
Familiarise yourself with Salesforce and Veeva platforms. Understanding their functionalities and how they integrate can give you a significant edge during interviews, as you'll be able to discuss specific features and how they can benefit the company.
✨Tip Number 2
Network with current or former employees of hVIVO on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Applications Specialist role.
✨Tip Number 3
Stay updated on the latest Salesforce best practices and industry trends. Being knowledgeable about recent developments will not only help you in interviews but also demonstrate your commitment to continuous learning and improvement.
✨Tip Number 4
Prepare to explain complex technical concepts in simple terms. As the role involves communicating with non-technical stakeholders, showcasing your ability to bridge the gap between technical and non-technical audiences can set you apart from other candidates.
We think you need these skills to ace Applications Specialist – Salesforce/Veeva
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Salesforce and Veeva platforms. Include specific projects or roles where you've designed, developed, or implemented solutions using these technologies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company's mission. Mention how your skills align with their needs, particularly in developing and maintaining strategic systems.
Showcase Technical Skills: Clearly outline your technical skills related to Salesforce, such as Apex coding, Process Builder, and Flow. Provide examples of how you've used these skills to solve problems or improve processes in previous roles.
Demonstrate Communication Skills: Since the role involves explaining complex technical matters to non-technical audiences, include examples in your application that showcase your ability to communicate effectively across different teams.
How to prepare for a job interview at Venn Life Sciences
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce and Veeva platforms. Be prepared to discuss specific features, functionalities, and best practices, as well as how you've used them in past roles.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've tackled technical issues or challenges in previous projects. Highlight your troubleshooting process and how you ensured seamless integration and data flow.
✨Communicate Clearly with Non-Technical Stakeholders
Since the role involves explaining complex technical matters to non-technical audiences, practice articulating your thoughts clearly. Use simple language and relatable examples to demonstrate your ability to bridge the gap between tech and business.
✨Stay Updated on Industry Trends
Research the latest trends and emerging technologies in the Salesforce ecosystem. Being knowledgeable about current developments will show your passion for the field and your commitment to continuous improvement.
